Jon Wayne Heating & Air - Springfield, MO

George B. 

on Birdeye

a year ago

Jon Wayne Heating and Air Operations Manager, Stephen J., of Springfield MO refuses to return our ($1,000) funds for work they were supposed to do. They did not clean our ducts as they were supposed to do. They said they did clean our ducts. It’s obvious they did not look down the tubes. We have photos of the junk in the tubes. There is cat food, wood and even a fork. Yes, an actual fork that a child would eat with is in the ducts (from previous home owner). It is obvious these guys don't know what they are doing, so why... read more

Charles S. 

on Birdeye

a year ago

Justin Moorhead was the service advisor who came to my home to perform my scheduled maintenance on my heating and A/C. He was a true professional who advised me of all the work he was performing and asked if I had any questions. He offered some upgrades that would extend the life of my unit and give me added protection from surges that may occur during in-climate weather. He was very thorough and I can say this Jon Wayne has truly become my # 1 company when it comes to quality and workmanship. You pay a little more but you g... read more

Deb L. 

on Birdeye

a year ago

Had appointment on 3-16-2021 to have duct cleaning done. Bradley & Bryon arrived at scheduled time to perform the service. Both men where very professional and completed all work in a timely manner. They proceeded to clean up any dirt and debris before leaving our home. Very happy with the job. Have had this company for several years now and will continue to use them for our heat &air needs,  

Rob T. 

on Birdeye

a year ago

Bradley and Bryon cleaned the ducts. They were professional, knowledgeable, courteous and tidy. (P.S. for Bradley -- I figured it out!) Judy Turbeville 

Charles S. 

on Birdeye

a year ago

David Chavana Journeyman electrician was a great sales rep for Jon Wayne. He explained everything that was included in my request for an estimate for a natural gas generator and did a load check on the system to determine the size my house would need and additional electrical work to have everything at city code. Its ashamed that the cost of the complete unit and maintenance contract and all electrical work to be done was just out of our price range and the payment plan did NOT fit my current budget or I would have elcted t... read more

Mr E. 

on Birdeye

a year ago

Our HVAC was not blowing cold air, so we called Jon Wayne Heat and Air. The service technician who came, Corey Brewer, was courteous, polite, friendly, and very professional. He kept us informed of what he was doing and what could be wrong with the 18-year-old system. Luckily for us, it turned out to be just a capacitor that was out. He replaced this part and got the HVAC back working. He continued to run the system for some time to check the refrigerant level. which was fine. Corey was great! We feel that the fees charged ... read more

Brenda Tindill I. 

on Birdeye

a year ago

Great to deal with, fair prices, completed the install in one day.  

Vivian K. 

on Birdeye

a year ago

Jon Wayne representative to give estimate was very helpful. Your installation men were timely and did a good job.  

Mary A. 

on Birdeye

a year ago

Technicians are very professional and courteous and go that extra mile to please the customer.However, I feel this company is extremely expensive. On another note, we were scheduled to have our ducts cleaned and sealed We were quoted a price which we agreed to with the technician. The tech came back out to prepare paperwork and quoted doubled the initial amt because we had 2 units. We asked the tech to see if we could get a break since the tech incorrectly quoted the cost. The tech spoke with someone from the company a... read more