Joe Nachbaur - State Farm Insurance Agent

A. F. 

on BBB

2 years ago

After being a State Farm customer for MANY years, I just dealt with the most dreadful experience while cancelling my policy. Long story short, they continued to charge me after I had cancelled my policy and made it near impossible to receive a refund. And instead of apologizing for their error and doing everything they could to ensure I received all of my stolen money back, they created delays and roadblocks every step of the way. They did not believe that I had ever called to cancel my policy even as sales people from the t... read more

Cheryl R 

on BBB

2 years ago

Parents have been with state farm for 62 years had to make claims 2020 2021 twice in 2022 because sewer and water backup first time ever using the insurance for having it for 62 years put more money in it that they ever got out of it and canceled them because they used their insurance that they paid for. Insurances are nothing but a big money maker. They love you as long you dont have to make claims and they don't have to put money out. So sad you been with a company go 62 years and when you finally need they to pay up they ... read more

Lisa H 

on BBB

2 years ago

I was hit from behind by somebody insured by State Farm and it has been the worst damn experience of my life. They were in such a rush to settle but won’t release my damn funds for my medical injury . WHEN ITS BEEN PROVEN THEY ARE AT FAULT! This was first week of June and it is now the end of august. 98% of the people i talk to are rude as hell and I’ve got hung up on more than once . The adjuster over my case has only talked to me one damn time through this entire process and could care less about the bad place his client p... read more

Brittany S 

on BBB

2 years ago

Would not recommend if it was the last insurance on this planet. It has taken them six months and counting to get my vehicle fixed that would should’ve only took two weeks. I have lost over $30,000 in the last six months because of them. I am an independent contractor driver. Let me just explain; February a deer hit me a.k.a. act of God called in did my claim everything seemed normal. Until the body shop tries to deal with the insurance. It took two months for the body shop to be approved to fix the damage when they repeated... read more

Gina M 

on BBB

2 years ago

Their CEO has made getting claims approved null. Adjusters are basically told to deny everyone's claims or keep the total loss under the deductible amount. I was denied and already planned on that happening knowing how State Farm operates. Such a pain for my contractor now, as they have to fork up more money to bring an engineer onsite to prove the amount of damage is correct. I think the worst part is knowing you're a good customer and not receiving the same respect when you actual need it in return. Companies like this don... read more

Vox V 

on BBB

2 years ago

Used my roadside assistance feature. State Farm's contractor ruined my steering. State Farm called me a liar and refused to hold their precious contractor responsible for the damage directly caused by the tow truck driver. I cancelled my State Farm auto and homeowner's policies and still warn everyone who will listen to run away, far away, as fast as possible from State Farm. 

Belinda F. 

on BBB

2 years ago

August 2022 and still no resolve from State Farm. Think twice before going with State Farm. I have been a customer of theirs for 12 years. I pay for uninsured motorist. I have NEVER filed a claim with State Farm. I was rear ended, hit-skipped back in December of 2019, a police accident report was filed and I had 4 surgical procedures and here it is, almost 3 years later State Farm is fighting & still refusing to look after their customer of 12 years. Their own attorney had no idea that I was a State Farm customer, how does t... read more

Leshawn E 

on BBB

2 years ago

I dont think they deserve any stars. I been spending my hardworking money with this company for 16 yrs and only had one claim my bmw went in the shop because of water damage from convertible top seals was backup. I never knew that it was maintenance for seals. The girl at bmw say they never look at them drain seals for the convertible but State Farm inspectors ask the girl about a towel I had in backseat I have a 8yr old daughter and 6 yr on son that ride in this car. I believe that he thought it was foul play and denied my ... read more

Emery M 

on BBB

2 years ago

My wife and I were an accident on 9/18/2021 that was not our fault and was confirmed by the police report and State Farm. However they proceeded to try and put the claim on my insurance because the other party only had $25,000 of liability coverage and we had a brand new car. This would require me to pay my $500 deductible as well as 20% of the rental car. I saw the estimate on the repairs for our car and it was $16,000. Clearly well under the deductible. I spent hours on the phone over several week span and eventually had t... read more