Joe Nachbaur - State Farm Insurance Agent

Bobby M 

on BBB

a year ago

Statefarm is worst insurance company in nation ...I wouldn't recommend them for bicycle coverage ....we lost everything in house fire ..sept of 2022 ...they treating us like we are criminals ....shame on you statefarm ....no communication or compassionate at ....just a number ..all most month haven't got first dime of loss of use pay ....they don't care ....when they say we are investigating your claim .....that means they looking for ways not to pay you ......********! 

Hannah W. 

on BBB

a year ago

A woman who works at the Margy Gray office in *******, ** ran into the drivers side of my car in a parking lot while I was not moving in May of 2022. She seemed very nice and said she misjudged the amount of space and said she’d report it when she got to work. THAT WAS FAR FROM THE TRUTH. From then on she has claimed that I pulled out in front of her. State Farm called only a few hours after speaking to me and said that after doing an “investigation” they have concluded that it was my fault. I then got surveillance video foo... read more

Christopher C 

on BBB

a year ago

Horrible to be a victim of their insurable. They have no accountability for damages to your car repairs if their insured motorists damage your property! Horrible to work with! 

Stan M 

on BBB

a year ago

Ed ********* and his team are the best in our area when it comes to service. They answer the phone and follow-up promptly when needed. They are knowledgeable, courteous and a pleasure to deal with. State Farm has been our insurance co. for years and thankfully so. 

Gwen T 

on BBB

a year ago

I filed a claim in January of 2022 from a hail storm in December 2021. State Farm issued me a check for the damages instead of sending it to my Mortgage company 1st to sign off on it.(this was the process). I deposited the check without knowing the mortgage company had not signed off on it. Now here it is 8 months later and I still don't have the money to repair the damages. Every time I call, I get a different person and nobody knows what's going on. I have to explain the situation every time. No one calls and gives you an ... read more

Rachel A 

on BBB

a year ago

Horrible customer service. No communication. I had to call customer service multiple times. In July, I was rear ended by someone who has State Farm Auto insurance. The damage was extensive and I’m still waiting to have my car repaired (It’s October). Many things were left off of the estimate - like the exhaust. State Farm simply does not care. Thankfully, I have a different insurance company. 

rex s 

on BBB

a year ago

never spoke with andy kelly local agent worst service ever * ***** 

Greg L 

on BBB

a year ago

Worst insurance company in the United states.overpriced by at least 400-600 a month. 

Paul S 

on BBB

a year ago

My 90 yo mom who lives in a mobile home on our property had a tree fall through her roof on 7-11-2022. State Farm ***** * ***********. They sent out an adjuster a week later and he estimated the total damages of $8,100. We live in a very rural area and getting someone out for this type of damage to an old trailer with a metal roof has proven very difficult. But we got one person to give is a written estimate that was $17,500. I got one other verbal estimate for about the same thing. I met with 2 others that would not even gi... read more