Joe Nachbaur - State Farm Insurance Agent

Katrina S. 

on BBB

2 years ago

BEWARE of StateFarm! I agree with all the “negative” comments here as well as other sites! They have an average 1.9% customer rating on several sites I’ve searched and NOW I know why! As soon as we had a severe accident that was DEEMED NOT our fault by the police AND StateFarm, we now found out they are dropping us! The sick thing is they get ALL their money back from the at fault drivers insurance…yet they decided WE were “too risky” ?! Now, I have less than 2 weeks to race and find a new company..which is NOT looking great... read more

Sarah J 

on BBB

2 years ago

I reported a claim to State Farm on 9/23/2022. Today is 10/10/22 and I still have not heard from State Farm. I would say they are lacking in customer service, but there has been no service at all! I'll give them another day and then I will see if the ** Insurance Commissioner can get them moving. 

Laura W. 

on BBB

2 years ago

Was hit by a driver arrested for dui and driving without a valid drivers license. Due to minimal coverage by liable party I had to file a claim with State Farm, my insurance provider. It has been 6 weeks since my accident. My vehicle is so new State Farm wants to repair it and not total loss the claim. My vehicle has major damage to frame and structure which will cause a huge loss of value on such a new vehicle. They will only repair it with a USED radiator, air conditioning compressor and suspension crossbar. These used and... read more

Josh E 

on BBB

2 years ago

Been with State Farm for 5 years and never had a issue with with Receiving my bill till last year when they was changing book and agents I never got my bill form them last year when I was working on the road they told me I should have updated my address when I was on the road I had no insurance for 6 months then they want to change you a arm and a leg to get new insurance 

Joellen S. 

on BBB

2 years ago

I have been fighting with them for over a week to get the paperwork to sign off on getting my settlement after their driver totalled my car. Every time they told me the paperwork was on the way, I never received it. Now that I have received and sent back, I am still waiting on my settlement. I need that to get my new car. Since I do not have it, I do not have a car and they wanted me to pay out of pocket to extend my rental. Why should I? Now I will have to **** to work until they get my settlement to me. If I ever thought o... read more

Wesley B 

on BBB

2 years ago

Worst Home owners insurance in the country, buyers beware. Super nice people but that doesnt protect you from jack ****. Got wind and hail damage all over my roof and they ignore the hail damage and only want to pay around $1500 for the wind damage. They must be hiring out of the school for the blind. Do yourself a favor before you trust these frauds with your investment, the proof is in the reviews. If you already have them start shopping!!! 

Phuong N 

on BBB

2 years ago

They cancel my discount after they told me that discount is active I don’t need to do anything raising my auto insurance up by 50-$60 the customer service I talk to today laughing about it acting like it’s a funny joke how would she feel if her insurance went up $50-$60 for no reason making starting over from scratch on that discount program they can apply that full discount if they wanted to and get my bills back to where it was but they trying to scam for for eXtra $$ that type of behavior is telling your customer to chang... read more

Anna J 

on BBB

2 years ago

I have been with State Farm for about 5 years and never had an issue (because I never had a problem.) I filed an auto claim September 2nd 2022. Dropped my car of at the auto repair shop on September 7th, they prepared the estimate and submitted it to me and SF for review the next day September 8th. I set up my account for digital payments so the payment would be instant and not have to wait 7-10 business days for a check. I verified all of this online. SF then sent a check in the mail for over 7000 less than the estimate the... read more

Iesha L 

on BBB

2 years ago

Sept 1 2021 we had a tornado/hurricane rip through our property. Destroying our roof, ceiling, and basement flooded etc. We hired a public adjuster to deal with our case. And state farm was extremely incompetent. We waiting nearly a year to get a new SF adjuster to come out and look at our roof and when he arrived he didn’t even bring a ladder.So needless to say the roof didn’t get looked at. This is now October of 2022. Over a year later and this is still not resolved. They have been unresponsive and missed soooo many damag... read more