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Joe Basil Chevrolet

4.5

About this business

Joe Basil Chevrolet is an automobile dealership offering new and pre-owned Chevrolet, Buick, Ford and Toyota vehicles that include sport utility vehicles, convertibles, minivans, vans, coupes, sedans and wagons. The Chevrolet models offered by the dealership include Avalanche, Aveo, Cobalt, Colorado, Equinox, Express Van, Impala, Malibu, Silverado, Monte Carlo, Tahoe, Corvette, Venture, TrailBlazer and Suburban. The Ford models offered by the dealership include Explorer, Escape, Focus, Taurus, Mustang, Windstar and Freestar.... read more

Location details

5111 Transit Rd, Depew, NY, 14043, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.59,038 reviews
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George Ross's profile image
George Ross 
recommend  Recommended
5 years ago

Can’t beat the sales and service at Joe Basil Chevrolet. I just bought my 17th vehicle from there. Special thanks to Jim and Bob Bell. They’re the best Chevy dealer in New York State I highly recommend. 

Business response:

Thank you George for the great review. We really appreciate your continued business and please reach out if there is anything we can do for you. 

Peggy Baron's profile image
Peggy Baron 
recommend  Recommended
5 years ago

Cory in customer service took out to help me price new tires and also got me right in for my oil change 

Business response:

Hi Peggy, we're happy you found our staff to be so supportive during your experience at Basil Kwik Oil Change. 

Jared Stephen's profile image
Jared Stephen 
recommend  Recommended
5 years ago

Fast, work done right, Veyr friendly service 

Business response:

Thank you Jared, we are glad everything was taken care of quickly and to your satisfaction. 

Kasey Barrett's profile image
Kasey Barrett 
recommend  Recommended
5 years ago

Had a great experience with Nick T. and finance manager John, would definitely recommend! 

Business response:

Thank you Kasey, it's experiences like yours that really keep us motivated! 

Scotty P Womer's profile image
Scotty P Womer 
recommend  Recommended
5 years ago

This morning I came in for an oil change , was provided exceptional service, by being greeted , educated with products and overall friendliness . Five star service, it’s worth the drive for me to come for my oil changes as I know I’ll be treated well. 

Business response:

Hi Scotty, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. 

Lynn Haury's profile image
Lynn Haury 
5 years ago

I prefer to use your kwik fill for my service. The guys there are very helpful and prompt. I have only used your service dept twice. The first time I dropped my car off at 6am used your drop box. Marked I wanted a oil change and to check my brakes. I will be there to pick up my car at 4. I arrived and no one had touched my car. I tell them just give me my car ill bring it back another day. Oh no can't just dropped the oil. I drop off so I don't have to sit for hrs. The second time my engine seized and I had it towed there an... read more

Business response:

Hi Lynn, thank you for taking the time to share your concerns. We will send your feedback on to our service manager to address and hopefully improve our service experience. We are happy to hear you have had some positive experiences at our Kwik Lube and we hope that continues, 

Don Szczepanik's profile image
Don Szczepanik 
recommend  Recommended
5 years ago

Good job short wait time fare price 

Business response:

Hi Don, thanks for taking the time to leave a review. 

Mike Dichristopher's profile image
Mike Dichristopher 
recommend  Recommended
5 years ago

very good service sometimes u don't need apot. shuttle rides nice waiting room wash your car 

Business response:

Thank you Mike! 

Leon Baker's profile image
Leon Baker 
5 years ago

Horrible service from start to finish!!! Not even worth one star. Have this place at least a try for 3 years and I’ve never been so unhappy. I’ve bought 8 cars in my house hold over the years and one of them from this place. Never again. I rather drive an hour to a dealership instead. I will say their regular service for oil change and tire rotation is good but nothing else is. When you call for information of follow up of any kind don’t expect a call back from them anytime soon. They will make you run around before they fin... read more

Business response:

Hi Leon, we are sorry you have a bad taste in your month about our dealership and we will be asking a manager to look into your concerns and reach out directly, 

Frequently asked questions about Joe Basil Chevrolet

How is Joe Basil Chevrolet rated?

Joe Basil Chevrolet has a 4.5 star rating with 9,038 reviews. 

When is Joe Basil Chevrolet open?

Joe Basil Chevrolet is open now. It will close at 6:00 p.m.  

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