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Joe Basil Chevrolet
- Car Dealers
- Depew, NY
About this business
Location details
5111 Transit Rd, Depew, NY, 14043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Would not reccommend the service department. My family has purchased multiple new vehicles from this dealership and only have had our cars serviced there. Unfortunately, I had recently brought my car in to be serviced/diagnosed and was dissatisfied to say the least. After waiting to hear back from someone I called the department only to find out they had closed for the evening without telling me I wouldn't be getting my car back and had previously told me they didn't have a loaner for me. The next day they sent my car home t... read more
RecommendedOn November 7th, I was met by Matthew as I pulled in. He was very pleasant to work with and knew exactly the right vehicle for me. I am so pleased with my 2021 Trailblazer. Thanks again to Matthew, Ryan, and Tyler for their service. It was superb and the quickest I have ever bought a car!
Business response:
We appreciate you taking the time to leave us a positive review!
RecommendedJamey Renz was excellent to work with. Knowledgeable about the vehicle. Finance department was very organized and made the buying experience very efficient.
Business response:
We appreciate the kind words, Steven. We look forward to seeing you again in the future! Take care, Monte Pfenning - General Sales Manager (701) 223-5800 mpfenning@puklich-chevrolet.com
RecommendedService Review: I had a great experience here. Brought my 2015 Cruze in for a burning oil smell from the engine. Got assigned Steve for a service advisor who was on point. He was very nice, respectful, and always had good communication (which is rare!). The tech who worked on my car, Randy, appears to have treated the vehicle like his own, putting the upmost care into it. It wasn’t just an oil change, the man had to take apart and put back together half of the engine... and it came out looking and functioning great. If your ... read more
I don’t recommend getting brake service there. I took my vehicle to Turner in June 2020 because my brakes were squeaking, which to my understanding, is an indicator they may soon need replaced. I was told by the service tech that I had 4.32 tread and there was no issue. I’ve been working from home since March 2020 so I may have driven 1000 miles between June and November .My brakes started making a grinding noise last week so I took my vehicle back today. Now I’m told I need brakes AND rotors to the tune of $550. A person in... read more
Business response:
Everson, we strive to deliver transparent service and I apologize if we mislead you regarding your brake repair. I can assure you that I will get the details of this situation so we can address these concerns. I would also like to give you a call to discuss this situation further. Thank you, Bob Fannasy - Service Manager - 717-234-4449.
RecommendedMy husband and I had a wonderful experience with Steve, Rob and everyone else that walked us through our new 2020 Corvette. Highly recommend this car dealership.
RecommendedAnthony Bailey was a great sales men. I give him a 5/5 stars. This is my 2nd vehicle purchased from here. Thank you Rick Hendrick Chevrolet for a hassle free experience.
RecommendedI had the best experience at Frederick. I have to say that Shane went above and beyond to get me answers that I needed when I bought my vehicle here. I appreciated that he and one of the finance guys stayed after hours to get things straightened out and make me a very happy customer. Also, everyone was very hands on when it was an extremely busy time for them. Everyone knows that during busy times, you may wait awhile at a dealership. I had many people stop and ask me if I needed anything and just overall check in & give upd... read more
Business response:
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RecommendedHad a great experience buying a car yesterday. Quick easy process and the salesmen dont try to hover you too much. Only downfall was the vehicle i purchased didnt have a full tank of gas when i drove it off the lot. Every other car i had purchased anywhere else always came with a full tank of gas. Other than that flawless
Business response:
Hi there, your satisfaction is our top priority. We will be sure to pass along your concerns to the team, as we are always looking for ways to improve. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!
Frequently asked questions about Joe Basil Chevrolet
How is Joe Basil Chevrolet rated?
Joe Basil Chevrolet has a 4.6 star rating with 10,578 reviews.
When is Joe Basil Chevrolet open?
Joe Basil Chevrolet is open now. It will close at 7:00 p.m.
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