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Jim Gilmore - State Farm Insurance Agent
- Insurance
- Overland Park, KS
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
11009 Metcalf Ave, Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Avoid at all costs. They are denying hail damage due to it being the wrong color even though I have documentation of no previous damage, photos of the large hail, and security camera footage of it.
Business response:
Re: BBB Case Number: ***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 28, 2023. While we cannot share specific details in this public response, our WCCS-Deployed Team Manager contacted the complainant on May 4, 2023, to address his concerns. We are continuing to work with the consumer to resolve this matter. Sincerely, WCCS- Deployed 1-800-State Farm (1-800-782-8332) Insert the applicable State Farm Insurance Company Name
State Farm is not honest at all. Even when they admit they did something wrong, they still won't make the situation right. First off, I am not one to review companies like this but due to the current situation, I feel compelled. My daughter (20) yrs old was driving in her lane going down a straight road that has 2 lanes in each direction. The left lane was stopped due to a red light a couple hundred yards ahead. Someone in the left lane waved another person through the stopped cars not checking to see if the right lane was m... read more
Very good experience with NYC agent - Jasmin was very helpful!!
State Farm in my words is completely horrible company all together, I hit a coyote in my brand 2023 car with less than 200 miles on it, the date I hit the coyote was 04/05/2023. it is now 04/27/2023 and State Farm isn't cooporating with the body shop because the body shop that has my car isn't on their list of contracted collision bodyshops and that reasoning is because those shops use, used and refurbished car parts. State Farm isn't wanting to pay for my car to get fixed in full they are just wanting to pay for 2/3 of the ... read more
They really need to train their agents so that everyone is on the same page. Everyone knows what to do and when to do it this is the worst customer service I have ever received. I have been in customer service positions and understand the need for knowledge and training in this company certainly doesn’t give it, I’ve never been so disappointing all my life my local agents very nice, but the company itself as far as sett settling a claim is worthless. I have spoken to several agents regarding the accident for my truck, which ... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated May 8, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on May 8, 2023, to address his concerns. We have reached a satisfactory resolution of this matter with the consumer.
Way to high of rates I have a spotless record they wanted $300 just to insure my motorcycle
I am very disappointed in State Farm I was looking for a more economical insurance for my house and cars, I was quoted a price that seemed like a good fit. Then about 3 months later my monthly payment went up from 270to 337. I called immediately and was told that I hadn’t down loaded the safe driver app which would save l me save 10percent on my insurance and they neglected to charge me ten dollars for my trailer. I wasn’t sure how the safe driving thing was necessary to make my rate cheaper. I asked them point blank what wo... read more
I received an insurance check made out to me and my ex wife after we divorced. She's remarried and neither one of us can cash it. So it goes to unclaimed property. I e tried to get them to split it between the two of us or reissue it as "or" instead of "and" long story short they said there is nothing that can be done so no one gets the reimbursement. To me it's theft.
Called State Farm customer service line to speak with representative for insurance verification, “Yasmin” told me she would not help me. Informed her we have never had issue getting policy information in the past so I was confused by her unwillingness to assist. I asked for an alternative number to call or transfer me to a supervisor she refused saying no such thing existed, I requested a supervisor several times then she said she was going to hang-up on me since I was unwilling to follow their protocol. I asked again to ple... read more
Frequently asked questions about Jim Gilmore - State Farm Insurance Agent
How is Jim Gilmore - State Farm Insurance Agent rated?
Jim Gilmore - State Farm Insurance Agent has a 1.2 star rating with 1,412 reviews.
When is Jim Gilmore - State Farm Insurance Agent open?
Jim Gilmore - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.
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