Jim Gilmore - State Farm Insurance Agent

Kenny S 

on BBB

2 years ago

If I could give a -5 I would. They were responsible to damage to my vehicle and after multiple days of calling and sitting on hold, being told I would receive a call back, placed on hold and disconnected from the call on their end. They essentially told me to get fucked. Worst customer service in the scam called insurance 

Keith W 

on BBB

2 years ago

Our state farm claims handler charged the other persons *********** insurance for repairs on our car that have never been completed, our 2008 c6 corvette has been sitting for over 6 months not fixed and WAS a daily driver now it sits unusable and unfixed, I called claims and a lady named Amari flat out refused to allow me to speak to a supervisor stating she didn't have to alow me, was extremely rude and unhelpful, I have been a state farm customer for 20 years, driving for 37 with NOT ONE accident, I have been a faithful cu... read more

Misti M 

on BBB

2 years ago

StateFarm is the worst company to do business with. My daughter was involved in an accident March of 2022, not her fault, it is now May of 2023 and they still have not settled the claim. Another driver rear ended her while she was sitting still stopped behind a school bus. The kid claimed he was on his phone, even told the cop that. Her car was 5 days old at the time of the accident. Causing $5000.00 worth of damage and also diminished the value of her vehicle by $13,400. We had it appraised after the repairs were made. They... read more

Karen P 

on BBB

2 years ago

One of the worst car insurances I have ever had. They never know what they are talking about. The will give you the run around and when it is time to receive any kind of refund you’ll be lucky to see it. I am still waiting on a refund it’s been over a month, I have another insurance and still have to call them and honestly just wish I never signed with them. 

Earl I 

on BBB

2 years ago

We have had State Farm Insurance for more than 30 years, but will be canceling our five policies. The settlement on the subject claim is insufficient but I accepted it because of the difficulty of communicating with State Farm Claims and because I became physically sick because of the stress of trying to talk to an actual person at State Farm Claims, the rudeness of some of the claims specialist, and their refusal to consider any of the listings of similar vehicles and other considerations. After I filed a claim onlineI I wa... read more

Nadia G 

on BBB

2 years ago

After years with another insurance company and continuous rising of rates I decided to shop around and look for a better rate. Tried State Farm and all was great until weeks later they tell me they were dropping my auto policies because my husband had his license suspended for a non moving ticket 5 years prior to setting this new insurance up. When I asked why they would do that when his license is fine and valid currently I got attitude back from the agent who told me it has nothing to do with the here and now. Basically ga... read more

Liang Y 

on BBB

2 years ago

My case closed with ****** dealer in April 2023; they don’t pay me back , the reason is that I don’t choose store from their list and my payment is above their estimate ; even if I am fully covered , but they still ignore me even if I email and call them for many many times ….. 

Richard T 

on BBB

2 years ago

They sent out an insurance adjuster to my heavily damaged house caused by wind which had damage to the roof, garage door, storm door and siding, it looked promising at first that I could get this all fixed until I received a call from State Farm telling me that their estimate for a new garage door, new storm door, front half of the roof because they refuse to put a whole new roof on and the rental of a 12 yard dumpster would come to a grand total of $5,000 and some odd change and they would put the check in the mail. I was l... read more

Piper W 

on BBB

2 years ago

I’ve honestly only had one interaction with state farm so far. My car was totaled by a state farm insured a few weeks ago, they were at fault. I recently received the letter from her company (state farm) asking me to reach out. I called the number today and got the nicest and most personable representative on the phone. Cody from state farm Texas was not only extremely helpful, he spoke to me like a real person instead of all business talk. This is the first positive interaction that I have had with insurance companies since... read more