Jim Gilmore - State Farm Insurance Agent

David S 

on BBB

2 years ago

I had an insurance policy with them and lost my wedding ring. They then canceled my insurance (months after that loss) and say the coverage is no long acceptable and they are canceling coverage because "There is a non-weather related loss with the policy tenure of three years or less". So to break that down, they will cancel you if you use your policy. Their new slogan should be "Protect your items with us, but if you use it we will cancel you." 

Vincent Y 

on BBB

2 years ago

I had a flood in my home in *** ********* aprox may 11th. It has been over a year for work to be started. Due to StateFarm and their ways of either procrastination, unwillingness, and total misrepresentation I have no reasonable expectation as to why they couldn’t come to terms on damages. Even as we are going along in an area where I’m a bit remote, I’m finding issues almost daily. Hard to imagine paying a premium on home insurance and after damages it takes months for an adjust let to even look at it personally. Was told t... read more

Alexandra D 

on BBB

2 years ago

It is hard to even describe in words the amount of misery and stress this company caused me after kitchen flooded and I was forced to file a claim. They acted like they were my friend and then screwed me over at every turn. Getting any money out of them was like pulling teeth, and they changed my adjuster no less than 8 times, without notifying me — I would just go to call the adjuster and the phone would be disconnected. I finally had to hire a lawyer to deal with them, and they tried to pull the same moves with her but ult... read more

Joel P 

on BBB

2 years ago

Hopefully this gets to State Farm I've had them for years I mean a lot of years I've never had an are any claims on any of my vehicles my son got into his 1st accident Place department and the report shows other party at fault and they threw their hands up and said there was nothing they could do I am pulling out of State Farm I suggest other people do the same I pay a lot because I have A lot of auto loans with them I won't going forward 

Kimberly F 

on BBB

2 years ago

Horrible experience! We have been with State Farm for many years now, insuring 4 cars and our home. My son was in a wreck in March 2023 where the other driver ran the red light and totaled our vehicle. There were no witnesses to provide statements. From the beginning, we have had to do our own legwork to confirm our version of the accident. We have provided overwhelming evidence confirming we are NOT at fault, yet we are still not getting any resolution. Our agent, in agreement with our facts, has been attempting to get in c... read more

machelle t 

on BBB

2 years ago

State Farm Finance: My loan pay off payment of $4,210.00 cleared my bank on 6/23/2022. After my car was repossessed on 6/1/2023 I learn that there was a remaining balance of $217.37. That unbeknownst to me balance turned into $1,006.65 to SF-ALP. It is now 24 hours after repo and 2 hours after payment and I still do not know where my car is. There will be towing and storage fees on top of what I have already paid. I have no words for the absolute absurdity of this unnecessary and extremely stressful situation. 

Tyra N 

on BBB

2 years ago

State Farm is absolutely horrible! I was hit, and the other driver was at fault. State Farm was very supportive and ingratiating the first couple of days of the accident. They encouraged me to go to the ER which I agreed I needed to do, provided a claim # to give the hospital, etc. However, when it came time to pay, they were a nightmare in terms of both medical & vehicle repairs. Fast forward to needing a tow…thank God I have *** ******** **********. My son plays football for U of M, and works out with a speed trainer over ... read more

Keith W 

on BBB

2 years ago

Your company are Frauds you get paid a premium to protect my investment and when needed you deny the claim. Leaking pipe behind the wall finally shows its ugly head and you decline. What are we paying for. I will be taking my Business elsewhere declined cause i didn't know it was going on do you know what' goin on behind your walls. I'm sure you cover termite damage even though that takes awhile to find out but a leaking pipe that destroyed my walls and floors from within in nope declined thief's ! Do not go with this compan... read more

Cynthia O 

on BBB

2 years ago

I can't express how pleased l am with State Farm in Portland, TX. I have been a client of this specific office for about 7 years and couldn't ask for a more responsive and kind group of people than those there. Keisha is fantastic! My business has and will only continue. I started with one car, then went to two. Recently I added my home. State Farm is extremely responsive if there is a problem. Thank you again and always.