Jim Gilmore - State Farm Insurance Agent

Cesar V 

on BBB

2 years ago

State Farm is terrible in investigating cases, and Soley blaming the driver who was not at fault but ONLY because my son did not have enough coverage. My son was on the third lane all the way to the right going to work at ******* ***** ****, when a driver merged into him in front of *********. He hit my son car that my son car right passenger tire hit the curb and messed up his rim. Mom was witness driving behind son. But because mom was a witness, they cannot take her statement. The driver of the other vehicle kept apologiz... read more

Selena J 

on BBB

2 years ago

I will never use them again, they take your money and don’t help you when needed. I have clear roof damage all around my roof and they are refusing to replace the whole thing. This is a warning to anyone else wondering if they are a legit company or not. You say you can’t pay out because your company has lost so much money because of claims, well guess what that’s not a reason to deny a home owner who has never had a claim in her entire home owning life. You make us have home owners insurance and pay these ridiculous prices ... read more

John S 

on BBB

2 years ago

Involved in an auto accident where the other partly lied to the officer so I received the citation. They said that they were going to investigate and did nothing of the sort. Eight cameras showing the accident and no 9ne wanted to review them. Other party had a right turn only and at the last second decided to dart across 5 lanes of traffic resulting in an accident. I left a bad review a while back . State farm calls me and I told them how upset I was. Ended the phone call amd then they went online and said that it was "reso... read more

Clinton B 

on BBB

2 years ago

I was involved in a minor automobile accident om 05/08/2023. The other driver backed into me in a ****** **** parking lot. The other diver refused responsibility. Law enforcement was called and a Accident Report was completed. The other driver was charged with Hitting a Vehicle, she still refused responsibility. State Farm only accepted 65% of liability and is trying to assess me with 35% of liability eventhough their driver was charged with the accident. The only i could have avoide the accident was to stay at home that day... read more

Alicia L 

on BBB

2 years ago

I’m disabled and I have State Farm insurance I’ve been with StateFarm for four years. They have been screwing me over left and right I have kept in constant contact with them and they blame it on the underwriting team. I’m so sick of hearing it’s about the underwriting team I’m so sick of being screwed over by them I have done everything possible to do what I needed to do and basically they just keep telling me that There’s nothing they can do. There’s nothing they can do nothing they can do but yet they can screw me over I ... read more

patricia c 

on BBB

2 years ago

i can see why rating is low. spent a year and a half disputing their offer of $600 on $4,000 damage. we never claimed any injury and it was never in question that it was the liability of their client. all we wanted was repair of damage to the truck. i, and the body shop asked numerous times for an adjuster, but they continued to insist they didn't have in person adjusters, only virtual. they also kept insisting that the photos weren't submitted properly or by the proper person, so went to state farm office here and they subm... read more

Lori D 

on BBB

2 years ago

I have been a StateFarm customer for a very long time. I have always been pleased with them however in Jan 2023 I saw a increase of 15 bucks, I called my agent and his response was everyone is going up unfortunately. Ok I can do 15 a month but now in June it went up 41 bucks, so in 6 months it has been raised nearly 66 bucks. I called my agent and he told me the same thing that he told me in Jan, that unfortunately everyone is going up. Mind you I have never filed a claim nor gotten any tickets with StateFarm. So basically t... read more

Sherry W 

on BBB

2 years ago

State farm is the absolute worst company!!!! I had homeowners insurance with them for 20 years. Everything is fine and good and they're so helpful and nice until you make a claim. They won't pay the claim and then cancel your insurance I made a claim about shingles on my roof that came off the adjuster came out and I never heard anything from him again never got it fixed and never got any money that was a year ago but they cancelled my insurance today. I guess they waited since it was paid up for the year. They are nothing b... read more

Johnny E 

on BBB

2 years ago

Horrible company and even worse customer service. They let someone commit insurance fraud on me and despite having witnesses that I wasn’t at fault they blamed me and let the other driver fraud them out of 50k. They then dropped me as a client. Boycott