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Jim Ellis Toyota Service Center

4.1

About this business

Location details

144 Hwy 81, McDonough, GA, 30253, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
Sun7:30 a.m. to 7:00 p.m.
4.1388 reviews
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William's profile image
William 
a month ago

The people really tried to get me in that truck but I was to upside down on my trade in 

Business response:

Hello William, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out! 

MadFranMan's profile image
MadFranMan 
a month ago

Initially, the salesman was responsive. Asked about color and carfax, then ghosted me. Never did find out the price of the car nor the color. This was going to be a cash sale. 

Business response:

We appreciate your feedback and apologize for the lack of follow-up on our end. It's disappointing to hear that we didn't provide you with the information you needed promptly. If you're still interested, we would love to assist you further and provide all the details regarding the car and its price. Please reach out at your convenience. We're here to help! Thanks, Emmad Sherdel - General Sales Manager - emmadsherdel@ourismanva.com 

MadFranMan's profile image
MadFranMan 
2 months ago

Initially, the salesman was responsive. Asked about color and carfax, then ghosted me. Never did find out the price of the car nor the color. This was going to be a cash sale. 

Business response:

We appreciate your feedback and apologize for the lack of follow-up on our end. It's disappointing to hear that we didn't provide you with the information you needed promptly. If you're still interested, we would love to assist you further and provide all the details regarding the car and its price. Please reach out at your convenience. We're here to help! Thanks, Emmad Sherdel - General Sales Manager - emmadsherdel@ourismanva.com 

Mark's profile image
Mark 
2 months ago

Jonathan was fantastic. I did a lot of communication online and on the phone because I drove from San diego to Los Angeles eventually to purchase this vehicle I was apprehensive at first because I wasn't sure if it would be in the condition as advertised however it was exactly as had been described, this dealership was outstanding. I have not had this level of customer service at other dealerships and wish that our local dealerships were run in a similar fashion. I have nothing but good things to say. 

Homan's profile image
Homan 
2 months ago

Everything went well and as expected. The staff was great and I would buy here again. Thanks 

Robert's profile image
Robert 
2 months ago

Great. I'll be back 

Monique's profile image
Monique 
2 months ago

The vehicle listed didn't exist. Listing said 2026 tacoma trd off road manual transmission but there was no such vehicle available. Even with pictures provided. 

Business response:

We apologize for any confusion and inconvenience. Please reach out to us at (855) 452-5902 when you can so we can address this situation directly. Thank you and have a great day. 

Emil's profile image
Emil 
2 months ago

Good overall experience. 

Thanks!'s profile image
Thanks! 
2 months ago

The dealer place is nice and salesperson Ricky is friendly and knowledgeable. I like that Venza very much, but it is too big for my wife to drive. She is looking for what she likes. 

Frequently asked questions about Jim Ellis Toyota Service Center

How is Jim Ellis Toyota Service Center rated?

Jim Ellis Toyota Service Center has a 4.1 star rating with 388 reviews. 

When is Jim Ellis Toyota Service Center open?

Jim Ellis Toyota Service Center is closed now. It will open at 7:30 a.m. 

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