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Jim Ellis Toyota Service Center

4.1

About this business

Location details

144 Hwy 81, McDonough, GA, 30253, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
Sun7:30 a.m. to 7:00 p.m.
4.1388 reviews
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Isaiah's profile image
Isaiah 
2 months ago

Terrible, I was lied straight to my face multiple times during the buying process, they told me that 7k was too low to finance, never heard of such a thing. 

Janice's profile image
Janice 
2 months ago

Helpful but not able to order me the car I'm looking for 

Anthony's profile image
Anthony 
2 months ago

The services were great n Ali and Richard welcomed me with open arms like family. Brian also took great care of informing me specifically on my financial situation. Awesome team work. That y u purchase the vehicle in 2 days. Thanks for great sery 

Business response:

Hello Anthony, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota West Bank. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Katrina's profile image
Katrina 
2 months ago

I spent the average time needed at Price Leblanc Toyota. The staff was very friendly. 

Scott's profile image
Scott 
2 months ago

While I did not buy yet, I will! 

Business response:

We love hearing that! We can't wait to have you as a customer. Feel free to reach out if you have any questions before you make your decision! 

Kenneth's profile image
Kenneth 
2 months ago

Contacted the dealer. Three different people were either calling, texting, or emailing but when responding, no one would respond and then after three days they responded and said unfortunately the vehicle was no longer available but wanted to know if I was interested in any other vehicles. Too many people involved and lack of communication let the vehicle get away. 

Business response:

It's discouraging to receive this feedback. We aim to offer our guests seamless communication and top-notch assistance, and we apologize that the vehicle you wanted was sold. If you're open to giving us another chance to earn your business, we'd be grateful. Please be in touch. Thank you, The Team at i.g. Burton Toyota of Dover - (302) 734-5748 

Ernesto's profile image
Ernesto 
2 months ago

Not applicable 

Business response:

Your feedback is important to us and we understand your disappointment. It's wonderful to hear that our team member provided helpful service and worked diligently to assist you throughout the process. We recognize that the pricing discussion became a point of difficulty, and we would welcome the opportunity to discuss your experience further and work toward a resolution. Please contact our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com so we can address your concerns directly. 

Steve's profile image
Steve 
3 months ago

I didn’t get any response. 

Chris's profile image
Chris 
3 months ago

I really liked the 2020 Tacoma but the price was a little too high for this truck at the time I inquired. If it drops some more I will pursue it again.. The salesman was very helpful in keeping me informed I appreciate his help. 

Business response:

Chris, we're glad that you appreciated our salesman's assistance and found our inventory appealing. We understand pricing is an important factor, and if there are any changes or new opportunities, we'll be here to assist you further. Feel free to reach out anytime for more information on this vehicle. Thanks, Emmad Sherdel - General Sales Manager - emmadsherdel@ourismanva.com 

Frequently asked questions about Jim Ellis Toyota Service Center

How is Jim Ellis Toyota Service Center rated?

Jim Ellis Toyota Service Center has a 4.1 star rating with 388 reviews. 

When is Jim Ellis Toyota Service Center open?

Jim Ellis Toyota Service Center is closed now. It will open at 7:30 a.m. 

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