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Jim Ellis Toyota Service Center
- Auto Repair
- McDonough, GA
About this business
Location details
144 Hwy 81, McDonough, GA, 30253, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | 7:30 a.m. to 7:00 p.m. |
Quick response
Very responsive and sent me information requested as promised promptly. Had a swift followup but chose another car at a different dealership
Very helpful and answered all my questions in a prompt and fast manner. Couldn’t make a deal on the vehicle because of price. Was too high for a vehicle with high miles that you could not get a warranty for. I went somewhere else and bought a vehicle with lower miles at a better price. They were nice and courteous would have dealt with them had the price been right.
My buying experience from them was good
Business response:
Lamar, Thank you for sharing your experience and the 5 stars! We are happy to see that you had a good time with us. Congratulations on your new wheels!
Good
Business response:
Michael, Thank you for taking a moment to rate us with 5 stars!
Everyone was helpful, courteous and nice
Business response:
Oletha, Thank you for letting us know that our team treated you the way you expect to be treated. Hopefully we can go the extra mile to earn those 5 stars next time. Thank you for your review.
It was a great experience! The staff was excellent and very courteous!
Business response:
Thank you for your post. We work hard to ensure that our customers feel welcome & valued during their visit. Thank you for sharing your great experience!
I had THE WORST experience at Toyota of McDonough! I went to Toyota of McDonough as a first time car buyer and it was an absolute nightmare from the moment we walked through the doors. We drove an hour to see the vehicle and when we got there the sales people would not let us see the car for an hour because they lost the keys and lied to us about what was going on and why we couldn't see the car. All the sales workers were just standing around and talking to one another. They informed us it was being detailed. However, they ... read more
In my email I asked 3 specific questions about this car. I was contacted by email and answered by Teara that she would get me the information I requested. The next day I received a sales video presentation ( by a different person ) of this car in which none of my questions were addressed. I sent another email to the initial contact pointing this out - no reply. Guess I wasn't the customer they were looking for ?
Business response:
Thank you for leaving us your honest feedback, Tim. We would like to learn more about what exactly went wrong. Please reach out to Jon Waters, General Manager at(770) 288-3755 so we can work with you to make this better. We value your business and hope to hear from you.
Frequently asked questions about Jim Ellis Toyota Service Center
How is Jim Ellis Toyota Service Center rated?
Jim Ellis Toyota Service Center has a 4.1 star rating with 379 reviews.
When is Jim Ellis Toyota Service Center open?
Jim Ellis Toyota Service Center is open now. It will close at 7:00 p.m.
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