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Jim Ellis Toyota Service Center

4.1

About this business

Location details

144 Hwy 81, McDonough, GA, 30253, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
Sun7:30 a.m. to 7:00 p.m.
4.1379 reviews
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TWaggs's profile image
8 years ago

A sales associate reached out to me via email and stayed in touch through the buying cycle. I decided not to move forward because the dealer replaced the worn tires with a set of cheap tires. 

Business response:

Thank you for sharing your experience. We are sorry to see that we were not able to finalize the deal. We hope that the future may bring another opportunity. 

Tim's profile image
8 years ago

A sales associate reached out to me via email and stayed in touch through the buying cycle. I decided not to move forward because the dealer replaced the worn tires with a set of cheap tires. 

Business response:

Thank you for sharing your experience. We are sorry to see that we were not able to finalize the deal. We hope that the future may bring another opportunity. 

Brian's profile image
8 years ago

Very poor customer service. Manager had an attitude the whole time. Did not want to deal on car after damage was pointed out. Would never buy from them 

Business response:

Hi Brian, we appreciate you bringing this matter to our attention. What you described isn't reflective of our staff. Please contact Jon Waters,our General Manager, at (770) 288-3755 so that we may help turn your experience around. 

Cheryl's profile image
8 years ago

Very persistent & willing to help in my search for a vehicle. 

Business response:

Hi Cheryl, we appreciate you sharing your experience. Our team is always happy to help! 

Brent's profile image
9 years ago

The sales manager was quite arrogant, his negotiation skills were poor. His name was Billy. the dealership contacted me a few days later and dropped their price to what I offered,but I declined doing business with them. Thanks...Brent 

Business response:

Hi Brent, Thank you for sharing your experience. We are sorry to not have been able to make a deal and even more so for the poor experience you had with one of our team members. We hope that you would consider allowing us to earn your business in the future. 

Dewayne's profile image
Dewayne 
9 years ago

Wonderful people didn't get the truck but They all were helpful and willing to go the extra mile 

Business response:

Hi Dewayne, Thank you for the kind words and recognizing our hard work. We strive to guarantee every customer is satisfied before leaving our store. 

John's profile image
9 years ago

Still in negotiations. 

Nika's profile image
9 years ago

Responded quickly to my request. however , i went with another dealership. 

Business response:

Thank you, Nika, for your positive feedback. Our team is always happy to help. If you ever need any help, please give us a call. 

julaba's profile image
9 years ago

Dealer kept in contact with me but dealer just didn't have what I was looking for. They really did try to earn my business but it just wasn't meant to be. 

Frequently asked questions about Jim Ellis Toyota Service Center

How is Jim Ellis Toyota Service Center rated?

Jim Ellis Toyota Service Center has a 4.1 star rating with 379 reviews. 

When is Jim Ellis Toyota Service Center open?

Jim Ellis Toyota Service Center is open now. It will close at 7:00 p.m.  

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