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Jim Ellis Buick GMC Mall of Georgia

4.5

About this business

Buick GMC Automotive Dealer 

Location details

3600 Buford Dr, Buford, GA, 30519, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.53,080 reviews
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Daro Miller's profile image
Daro Miller 
recommend  Recommended
4 years ago

Just had my first service performed on my 2020 Sierra. Emma is one of the best service advisors I have had the pleasure of working with. She is very professional, friendly and informative. I will be taking all my services back to her. 

Business response:

We're pleased to know we have been able to exceed your expectations and really help you out! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall Of Georgia 

Chris Garner's profile image
Chris Garner 
recommend  Recommended
4 years ago

We had a great experience with this Jim Ellis dealership! Joe Sullivan is a very helpful salesperson. He made himself completely available but also gave us time and space to assess vehicles and make decisions. He was very knowledgeable and answered all of our questions. The entire management team, including the finance group, were fully transparent and accommodating. This was by far the easiest and best car purchasing experience I’ve ever had! I highly recommend that anyone searching for a new or used vehicle go see Joe Sull... read more

Business response:

We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Jim Ellis Buick GMC Mall Of Georgia and we hope to see you again. 

Raymond Dawn Church's profile image
Raymond Dawn Church 
recommend  Recommended
4 years ago

Great customer service. Quick and easy process with knowledgeable staff. Overall Awesome experience. 

Business response:

Hi there, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! 

George Blank's profile image
George Blank 
recommend  Recommended
4 years ago

Great Service. Thanks for the effort 

Business response:

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Shannon Lee Henry's profile image
Shannon Lee Henry 
recommend  Recommended
4 years ago

I recently sold my car through the KBB buying center in the GMC store and it was the best experience ever. Harrison was very up front about what he could give me for my car, and he even drove to me to inspect the vehicle and purchase it. He explained thoroughly what the paperwork all meant, what I was signing, and answered every question I had after the fact as well with no delay. If you are looking to sell a car I HIGHLY recommend selling it to Harrison. He will treat you well and make sure you are given a fair price for yo... read more

Business response:

We always strive to deliver the best dealership experience to our customers, so we are delighted to hear that you found that to be the case with Harrison. If you ever need any more help, please do not hesitate to give us a call or stop by. Have a fantastic day! 

Eddie Mason's profile image
Eddie Mason 
recommend  Recommended
4 years ago

Absolutely the best experience 

Business response:

Hello, we're glad to hear it! Thank you again for choosing Jim Ellis Buick GMC Mall Of Georgia and we hope to see you again. 

Roberto Villanueva's profile image
Roberto Villanueva 
recommend  Recommended
4 years ago

I recently bought a Chevy Silverado from this company. The truck is in excellent condition and I am very happy with the deal I got. There were some minor problems at the end but the manager did step up, corrected the problems and “made it right”. I am very happy with the decision to purchase my truck from this company. I do recommend them. 

Business response:

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. 

Denise Wilson Johnson's profile image
Denise Wilson Johnson 
recommend  Recommended
4 years ago

The service and staff are outstanding. 

Business response:

Hi Denise Wilson Johnson, thank you for taking the time to leave a review for us at Jim Ellis Buick GMC Mall of GA. We're happy we could meet your expectations! We hope to be of service to you again in the future! 

Cynthia Reese's profile image
Cynthia Reese 
4 years ago

My nephew from Alabama was in need of a car, and the sales person had no experience on how to sell a car, but was a like-able sales person. The deal was worked and increased with Georgia taxes when the taxes for Alabama only was 4.3 percent, and significantly lower. An extra 300 plus dollars was added onto the total. Just a little thing to look out for, but otherwise a pleasant experience. 

Business response:

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to our sales manager Joe Marengo at (470)-655-3259 at your earliest convenience to discuss how we can turn your experience into a positive one. 

Frequently asked questions about Jim Ellis Buick GMC Mall of Georgia

How is Jim Ellis Buick GMC Mall of Georgia rated?

Jim Ellis Buick GMC Mall of Georgia has a 4.5 star rating with 3,080 reviews. 

When is Jim Ellis Buick GMC Mall of Georgia open?

Jim Ellis Buick GMC Mall of Georgia is closed now. It will open tomorrow at 9:00 a.m. 

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