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Jim Click Mazda,automall

2.5

About this business

Location details

700 W Auto Mall Dr, Tucson, AZ, 85705, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
SunClosed
2.514 reviews
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Michelle Stender's profile image
Michelle Stender 
5 years ago

Very disappointed in the maintenance for life. Took our Jeep in and they indicated wouldn’t honor their maintenance for life contract unless we purchased tires - of course they just happened to be having a tire promotion- it sure seems like their service guys are bonused on whatever they can upsale. We will definitely not purchase from Jim Click again- would much rather purchase from an ethical company. 

Michelle Stender's profile image
Michelle Stender 
5 years ago

Very disappointed in the maintenance for life. Took our Jeep in and they indicated wouldn’t honor their maintenance for life contract unless we purchased tires - of course they just happened to be having a tire promotion- it sure seems like their service guys are bonused on whatever they can upsale. We will definitely not purchase from Jim Click again- would much rather purchase from an ethical company. 

Brad Sanders's profile image
Brad Sanders 
7 years ago

Our 2016 Miata that we bought has been NOTHING but issues. Jim Click and Mazda can make it right, by replacing our Miata with a new one, or I'll have to grab an attorney and they can pay the court costs, fees, their lawyers fees, my lawyer fees and then still replace the car. All of this has been documented on my end, and Mazda USA is tracking. They aren't happy... and neither am I. 

Wayne Wischmann's profile image
Wayne Wischmann 
7 years ago

Hate is a little strong, they told me the parts were in to change out my recalls on my 2007 cx7 

Vincent Henry's profile image
Vincent Henry 
8 years ago
Charles Washington's profile image
Charles Washington 
8 years ago

Trying to by parts for a 2009 Mazda5. First time was told spark plugs were 117.00. My wife had called east side location and was told 68.00. I was very confused by the difference in price so i called back to this location (Auto Mall). Now the spark plugs were 70.00. It happened again with the serpentine belt, and A/C belt. I dont trust them. Try calling them yourself and you will see 

Diana Moore's profile image
Diana Moore 
8 years ago
Matthew Boepple's profile image
Matthew Boepple 
8 years ago
Virginia Katona's profile image
Virginia Katona 
9 years ago

Changed my oil on my 2011 Mazda at this dealership and now less than 5,000 miles later the car blew up because the oil plug was not tightened properly. They will accept no blame. They are claiming that some stranger maliciously crawled under this very small car while it was parked and loosened the plug. It is garaged and driven to work where it is parked in a gated area. Seriously!! Take responsibility for your service department and think about how many other customers' cars may have been improperly serviced by this mechani... read more

Frequently asked questions about Jim Click Mazda,automall

How is Jim Click Mazda,automall rated?

Jim Click Mazda,automall has a 2.5 star rating with 14 reviews. 

When is Jim Click Mazda,automall open?

Jim Click Mazda,automall is closed now. It will open tomorrow at 8:00 a.m. 

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