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Jerrys Toyota

4.2

About this business

Jerry's Toyota specializes in Toyota new and used car sales and service and repairs. We have a huge selection of vehicles at great prices, with rebates, incentives, and Internet-only offers to help you save even more. Visit our showroom today and take a test drive. 

Location details

8001 Belair Rd, Baltimore, MD, 21236, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
SunClosed
4.26,535 reviews
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Jeff Smith's profile image
Jeff Smith 
9 years ago

They just gave me the best price on a new Camry xle that no other dealership could come close on. I couldn't have had a better experience with Fletcher and Charles really doing a fantastic job. I will continue to shop here whenever I'm in the market for a new car in the future. 

Business response:

Thanks so much for taking the time to write us a review Jeff! Enjoy your Sunday in your new Camry! #BuyAToyota 

Jenn Smith's profile image
Jenn Smith 
9 years ago

We received an unbeatable price by any other Toyota dealer in the area. The entire staff was welcoming and pleasant. We worked with Fletcher and Charles directly and was very impressed with their customer service. We were number 1 to them from very first point of contact. We will definitely return for our future Toyota purchases. 

Business response:

Thanks so much for the review Jenn and the kind words about our staff! Enjoy your new Toyota and your Its About You loyalty benefits! #NewToyota 

Richard Panzer's profile image
Richard Panzer 
9 years ago

rude and very slow service......take elsewhere and get treated with consideration..these people do not.....and never let Sheena take care of you you will regret it......not good at her job 

Business response:

Sorry we did not live up to your expectations Richard. I understand you are upset about the wait time for your tires for life and alignment. We were very busy today, and I know our service director George offered a few solutions. If you reconsider please call George and we will hold those solutions we offered to you. 

William Chapman's profile image
William Chapman 
9 years ago

I was totally satisfied with the job they doneToyota Collision Center 

Business response:

Thanks for taking the time to write us a review William! And thank you for trusting us with your repair! Have a great rest of your evening. 

Ray Oguoma's profile image
Ray Oguoma 
9 years ago

I bought a 2016 Toyota Camry from them on the fourth of July. Ever since I bought that car, I have butterflies in my stomach! I couldn't believe the exceptional courtesy, honesty and professionalism of the sales professional, Priscilla Njoku. And because of her, it, s either Jerry, s or none for me and my family! I,m one happy customer. 

Business response:

Thank you, Ray, for the kind words. Priscilla is a valuable member of our staff and we're so glad to hear you had such a great experience working with her. 

Alexis Epps's profile image
Alexis Epps 
9 years ago

Business response:

Thank you, Alexis! Your words are touching, and we're so thankful for the glowing review. We value our management and staff -- this kind of feedback helps fuel our drive to continue to provide this level of service to our guests. 

Steven Patrick Ryan's profile image
Steven Patrick Ryan 
9 years ago

Came into dealership, negotiated price, and now found out price will not be honored. Disappointed to say the least! 

Jon Evans's profile image
Jon Evans 
9 years ago

The two cars we currently have were purchased at Jerry's. Living in Perry Hall we have many options for servicing our vehicles, but we continue to choose Jerry's because we have established a long and trusting relationship with service manager John Good, who also has years of experience and is most knowledgeable in his field. Whenever a concern has arisen, John has faithfully found a satisfactory solution. It is to Jerry's credit that John Good has been a valuable member of their service team for decades. In the automotive b... read more

Business response:

Thank you, Jon, for the kind words! Your feedback helps us, as we continually try to improve our customer service experience. John Good has been a big part of this team for some time, and for good reason! We're so glad you've chosen us for your car's service needs. 

Ron Max's profile image
Ron Max 
9 years ago

I've been into Jerry's twice for factory recalls for my Toyota Tundra. I prefer using the Early Bird or Late night drop off to avoid waiting in line. I always have an appointment ahead of time and prefer to use #SheenaColbert for my Service Advisor. I understand how busy a service department can be and have nothing but positive experiences at Jerry's. Sheena is great to work with. They have a great system to keep you informed of when your car is ready. Thank you to #Jerry'sToyota and #SheenaColbert for your dedication to exc... read more

Frequently asked questions about Jerrys Toyota

How is Jerrys Toyota rated?

Jerrys Toyota has a 4.2 star rating with 6,535 reviews. 

When is Jerrys Toyota open?

Jerrys Toyota is closed now. It will open tomorrow at 7:30 a.m. 

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