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Jerry Ulm Chrysler Dodge Jeep Ram
- Auto Repair
- Tampa, FL
About this business
Location details
2966 N Dale Mabry Hwy, Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jerry Ulm in Tampa, FL has the worst customer service I have ever experienced! I have been trying to cancel my extended truck warranty for 3.5 months and it is still not done. Steven Heard in finance never got back to me about this and left me to the wolves, Mr. M in finance has communicated slightly more than Steven however this is still not done, and the finance director Adam, has not called me back in weeks and is always "in a meeting" when I call. Now, I will have to take the time out of my day to drive to Tampa where I ... read more
This dealership will charge you as much as legally possible and work every penny out of you. Multimillion dollar business and allegedly the largest ram dealer in USA. they squeeze the customers for 3.5% credit card fee in service dept. They push extra insurances on you hard then when you go to cancel them a year or two later they run you around, make you fill out a ton of forms of which some need to be notarized. Then they bounce you from person to person in a cycle pattern over several months to frustrate you and burn you o... read more
The worst car buying experience I have ever had. I would never reccommend this dealership to anyone! They use bait and switch tatics and they shopped my credit report to 5 different lenders when I told them to only go to two. They took my keys to appraise my car and never gave them back to me so I couldn't leave even after I asked them multiple times to give my keys back. They they tried to raise the payment that was promised to me an additional $600 when it came to signing paper work. If you ever want to buy a car from them... read more
Business response:
Hello, we are sorry to hear about your experience from April of last year. If you have any questions, please reach out to the dealership ***** ********and a member of our management team will be more than happy to listen and address any concerns you may have.
As some previous reviews have stated, BEWARE of their certified pre-owned vehicles and service department. They are NOT doing the vehicle inspections on their CPOs as advertised. Purchased certified pre owned from them December 4, 2023. On December 15, 2023 I had to bring the car in because the oil change was never done. I brought the car in for an oil change and inspection July 20, 2024. Inspection done and no issues. Now in November 2024 they are saying my breaks are completely worn, metal on metal. That means on the July ... read more
Bought a 2025 1500 Limited from this Shady dealer. Several underhanded moves, I should've known better. They'll move papers by you so fast so you don't catch the ** they try to pull. Cherry on top is the ************* Is even worse. Bait and switch who they'll finance you thru to line their pockets. My documents list who I asked it to be financed with, after the fact and without even so much as a call they switched to who they prefer. When. I called him out about it, I got a "sorry but it too late now". He couldn't have care... read more
I purchased a 2019 Jeep Grand Cherokee from this dealership last November and had it towed in recently as it was unable to drive due to Accelerator issues. Unfortunately, they took nearly 2 Weeks to provide me an overpriced quote, of roughly $4,200 when an alternative shop providing the service quoted $2,900. When I went to tow the vehicle out of the dealership, the Sales representative stated that it would take up to 8 hours to tow it out, which was false, it took less than an hour. When the tow truck arrived, I was dishear... read more
Dealership and salesmen full of lies!! They refused to make good on issues.
I bought a 2021 Jeep Compass from this dealership and one week after driving it it broke down. I was told by dealership (Salesman) to have it towed in and they would fix the problem which would be covered under the bumper to bumper warranty that I paid extra for. The Salesman said he would get back to me the next day but never did. I called him a few times and he kept saying he would get back to me, but days went by and still I heard nothing and it got to the point he stopped answering my calls all together. So I then called... read more
They try to auto charge you for lo jack. I told them I didn't want it and to remove it. They talked me into help pay for the labor to remove it. $200.00 I was just driving my truck after 1.5yrs and the lo jack box made by Spireon dropped down on my foot. So, they charged me to remove something that they didn't. Not only that Spireon is out of business. What a scam. Never buy from them ever again.
Frequently asked questions about Jerry Ulm Chrysler Dodge Jeep Ram
How is Jerry Ulm Chrysler Dodge Jeep Ram rated?
Jerry Ulm Chrysler Dodge Jeep Ram has a 1.1 star rating with 40 reviews.
When is Jerry Ulm Chrysler Dodge Jeep Ram open?
Jerry Ulm Chrysler Dodge Jeep Ram is closed now. It will open at 9:00 a.m.
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