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Jerry Ulm Chrysler Dodge Jeep Ram
- Auto Repair
- Tampa, FL
About this business
Location details
2966 N Dale Mabry Hwy, Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Third time purchasing a vehicle through Jerry Ulm but this time has to be the absolute worst. After I had reviewed contract when I had gotten home I had discovered the buyers order we agreed on and the contract price were significantly different. Come to find out they did not provide the discount on the vehicle price and instead to hide it took my prior vehicles warranty refunds and applied them as cash. This was done by the financial manager Martin G***. When I challenged him on this he made every excuse saying it was right... read more
I left scathing ****** reviews back in May/June of 2025 to include: 1) Overcharging fees; especially registration fees (plate was transferred and I was charged for a new one) 2) Not securing the loan and having to go back to sign new paperwork with a higher interest rate 3) Realizing I was driving around for 5 days because they forgot to give me the registration 6) Im sure there were more complaints, but characters here are limited.5 months later (October 2025), and literally hundreds of dollars spent cleaning, vacuuming, bo... read more
Business response:
In response to the Business' comment above, I called the number provided, as well as the dealership, and left a voicemail on both lines. I did not receive a call back yesterday; we shall see if I receive one today. My vehicle was in the shop yesterday, and it is still there today, so I am going on two days without it. The infestation ("nests") has been documented via photographs and videos whilst in the shop. The carpet liner (padding under the actual carpet) had to be REMOVED AND DISPOSED OF because that is from where the f... read more
I left scathing ****** reviews back in May/June of 2025 to include: 1) Overcharging fees; especially registration fees (plate was transferred and I was charged for a new one) 2) Not securing the loan and having to go back to sign new paperwork with a higher interest rate 3) Realizing I was driving around for 5 days because they forgot to give me the registration 6) Im sure there were more complaints, but characters here are limited.5 months later (October 2025), and literally hundreds of dollars spent cleaning, vacuuming, bo... read more
My husband and I recently visited your dealership to purchase a truck. Our initial experience with the salesman, Jacob, was pleasant and professional. However, everything changed once the finance representative, Danny D**** (spelling may be incorrect), became involved. Danny entered the discussion in an aggressive, rude, and condescending manner. His dismissive attitude and unprofessional tone were completely unacceptable. When my husband expressed discomfort with monthly payments exceeding $1,000 explaining that we had rece... read more
My husband and I recently visited your dealership to purchase a truck. Our initial experience with the salesman, Jacob, was pleasant and professional. However, everything changed once the finance representative, Danny D**** (spelling may be incorrect), became involved. Danny entered the discussion in an aggressive, rude, and condescending manner. His dismissive attitude and unprofessional tone were completely unacceptable. When my husband expressed discomfort with monthly payments exceeding $1,000 explaining that we had rece... read more
Found a vehicle I loved and Manager would absolutely not work with us on the price after I was reassured on the phone that it was flexible and they would work with us. Hidden $3000 accessories fee on all their cars. Increased online price by $8000, no exceptions. Beware!!!
Save yourselves the headache and shop for a vehicle somewhere else...& Here's the many reasons why.#1 ****** from finance seems really nice but he doesn't truly care about your needs or wants just wants you to know what "tier" you're in and once you start asking questions or making any kind of logical sense he gets real unprofessional quick.#2 Once you trade in your vehicle get ready to wait forever for it to be paid off. To the point the finance company is reaching out to you for payment all while you think it was "taken ca... read more
Jerry Ulm in Tampa, FL has the worst customer service I have ever experienced! I have been trying to cancel my extended truck warranty for 3.5 months and it is still not done. Steven Heard in finance never got back to me about this and left me to the wolves, Mr. M in finance has communicated slightly more than Steven however this is still not done, and the finance director Adam, has not called me back in weeks and is always "in a meeting" when I call. Now, I will have to take the time out of my day to drive to Tampa where I ... read more
This dealership will charge you as much as legally possible and work every penny out of you. Multimillion dollar business and allegedly the largest ram dealer in USA. they squeeze the customers for 3.5% credit card fee in service dept. They push extra insurances on you hard then when you go to cancel them a year or two later they run you around, make you fill out a ton of forms of which some need to be notarized. Then they bounce you from person to person in a cycle pattern over several months to frustrate you and burn you o... read more
Frequently asked questions about Jerry Ulm Chrysler Dodge Jeep Ram
How is Jerry Ulm Chrysler Dodge Jeep Ram rated?
Jerry Ulm Chrysler Dodge Jeep Ram has a 1 star rating with 47 reviews.
When is Jerry Ulm Chrysler Dodge Jeep Ram open?
Jerry Ulm Chrysler Dodge Jeep Ram is closed now. It will open at 9:00 a.m.
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