Jeff Wyler Toyota of Clarksville

Rhonda B 

on BBB

a month ago

Buyer beware. Save your $$$. I purchased the extended warranty from Jeff Wyler in Clarksville Indiana. The warranty is still good for another year and I cannot get them to return my calls to shedule an appointment. Over the last 2 weeks, I have talked to several employees at the Clarksville location and each time they send my call to the service area where I have left 10+ voicemails. Additionally have had conversations with James, Aubrey, and Cody with 0 resolution. Cody was extremely unprofessional and rude over the phone. ... read more

Corey B 

on BBB

4 months ago

This might be the most deceptive, uncaring, and worthless dealership within 100miles. Show up on Saturday 11/09 for a 9am appt. I inform them I have to leave at noon for a funeral. After the dealer lost the keys to the vehicle I purchased for 45 min I leave at 1230 and have to turn right back around LITERALLY at 1235 to take the vehicle back because the sunroof won't close. I'm informed theyll need to take the vehicle to a Jeep dealer for it to be repaired and for a recall (which I was not informed about until AFTER signing ... read more

Greg P 

on BBB

7 months ago

Been going there for years/trusted them. This past July 2024 that all changed. Jason(is service dept who we always trusted) calls me & said I needed the following and the prices: pump kit and brake booster($ 1,272.25) with accumulator actuator($1,657.78). There total: $4,009. $159 diagnosis labor & 3.5 hours ($189) : $715.46. ($244.10 tax and supplies). I said let me get back with him. Called Toyota of Louisville to get same quote that was following: the pump kit and brake booster($913.14) with accumulator actuator($1,369.53... read more

Angel C 

on BBB

7 months ago

I purchased the vehicle being told they did a multipoint inspection (including brakes) before selling the car. I prepaid for the WYLERCARE service which includes oil changes and tire rotation. I’ve had it back there twice for the services that I’ve already paid for and both times I’ve got the excuse that they can’t get my lug nuts off and I would have to buy all 20 brand new ones. So therefore, no tires have been rotated the entire time I’ve had the vehicle. They sent me down the road with a nail in 1 tire and another going ... read more

Rebecca G 

on BBB

8 months ago

If you have to go to this dealership please be aware they will add up to $6k worth of add-on packages to the price. I was told MSRP for the price when I placed a deposit on an en route Highlander. When it came time to get the final price there was over $6000 worth of add-on packages. There was Wyler Protection for $299, Wyler Family First for $2495, All Season Pro Package for $1995, and Safe and Secure for $1995. I was not even explained what the packages included, one package had interior and exterior protection, a pulse br... read more

Kaylee S 

on BBB

9 months ago

If I could give it NO STARS I would. This company used bad business practices. This business ran my credit multiple times to lower my credit score. 8 times to be exact. They lied and said I wasn't extended credit from legitimate creditors and put me with a no name creditor that charged me 20 percent interest. Charged me over 5,000 past the blue book value but did it in a shady way after a lease buyout and schemed with a creditor to make them thousands more in profit off faulty interest. They didn't even pull a valid credit s... read more

Yvette K 

on BBB

9 months ago

I went to have my car serviced..and boy was I in for the shock and surprise of a lifetime..it started bad and went to worse including the fact I could have lost my life and endangered the lives of others Now this is something they fixed turns out the bolt was loose on the brake caliper..which caused some knocking sound and rattling. They never even apologized the mechanic said to me it happens..wow what a statement to make well I kno that if something had happened this conversation would be different Morgan and Morgan here I... read more

Scott H 

on BBB

a year ago

I went to Jeff Wyler Toyota in hopes of selling my 2007 Lexus ES 350. I had been contacted by one of their used car managers after completing a cash offer request on ***.com. ***'s cash offer was $3697, which is right in line with what I expected from a dealership. The Jeff Wyler Toyota team contacted me to offer $5374, which I immediately found suspicious. My daughter had a really bad experience with a Jeff Wyler dealership in ********** sneaking extra charges into her financing, so I already suspected they were a deceitful... read more

Dan B 

on BBB

a year ago

Seen a car at the Columbus lot and called Clarksville about getting the vehicle transferred. Travel there and agreed on a price spent at least an hour and a half there negotiating. They said they would bring the vehicle and the next few days ,got a call the following day that they had sold the vehicle. I was totally fine with that until I looked about a week and a half later and they still had the same vehicle in Columbus for about $1,500 more than what they sold it to me for. They are very dishonest, do not let them try to ... read more