Jeff Wyler Toyota of Clarksville

Kaylee S 

on BBB

a year ago

If I could give it NO STARS I would. This company used bad business practices. This business ran my credit multiple times to lower my credit score. 8 times to be exact. They lied and said I wasn't extended credit from legitimate creditors and put me with a no name creditor that charged me 20 percent interest. Charged me over 5,000 past the blue book value but did it in a shady way after a lease buyout and schemed with a creditor to make them thousands more in profit off faulty interest. They didn't even pull a valid credit s... read more

Yvette K 

on BBB

a year ago

I went to have my car serviced..and boy was I in for the shock and surprise of a lifetime..it started bad and went to worse including the fact I could have lost my life and endangered the lives of others Now this is something they fixed turns out the bolt was loose on the brake caliper..which caused some knocking sound and rattling. They never even apologized the mechanic said to me it happens..wow what a statement to make well I kno that if something had happened this conversation would be different Morgan and Morgan here I... read more

Scott H 

on BBB

a year ago

I went to Jeff Wyler Toyota in hopes of selling my 2007 Lexus ES 350. I had been contacted by one of their used car managers after completing a cash offer request on ***.com. ***'s cash offer was $3697, which is right in line with what I expected from a dealership. The Jeff Wyler Toyota team contacted me to offer $5374, which I immediately found suspicious. My daughter had a really bad experience with a Jeff Wyler dealership in ********** sneaking extra charges into her financing, so I already suspected they were a deceitful... read more

Dan B 

on BBB

a year ago

Seen a car at the Columbus lot and called Clarksville about getting the vehicle transferred. Travel there and agreed on a price spent at least an hour and a half there negotiating. They said they would bring the vehicle and the next few days ,got a call the following day that they had sold the vehicle. I was totally fine with that until I looked about a week and a half later and they still had the same vehicle in Columbus for about $1,500 more than what they sold it to me for. They are very dishonest, do not let them try to ... read more

Roger B 

on BBB

a year ago

This was absolutely the worst experience at a dealership of my life. I'm 78. They wouldn't negotiate and were pushy, arrogant, obnoxious, disrespectful, and offensive. They were saying I needed to take an aftermarket GPS off the dash. They said it is required for the lease turn-in because it is a modification against the lease agreement. I went to another Toyota dealer and sold my car for a profit of 1200.00 compared to selling it to Jeff Wyler at a 2000.00 loss. I hope to never go back there again, nor lease again. They wer... read more

Mrs Gary D B 

on BBB

a year ago

This place is really bad , my husband is 75 dying of cancer and chemo brain he wasn’t thinking right . My husband went to buy a car with $15000 down for car they took his $15,000 cash and lease him a car and I cried and told them my husband didnt what he was know was doing that was our life saving just a few days later they would nott give money back so now we paying for lease and have to pay $21,000 at end and payments of : 3 years that was life saving my husband used 

Shelby R 

on BBB

a year ago

Me and my husband were coming here to see if this dealership would give us a better rate than another one. We wanted to do business here but they prevented that. We were told we would get a proposal and they stated they were competitive and would beat the price of the other dealership. It took 3 days and hundreds of calls to finally get only an email stating a price they could give us. Not an official document. They had us drive an hour so they could inspect our trade in vehicle just for them to not give us any better of an ... read more

Crystal C 

on BBB

2 years ago

The managers at Jeff Wyler Toyota of Clarksville bully their employees and I've witnessed it. They also include packages without customers permission on vehicles. I've also witnessed an employee come into work extremely intoxicated and the managers allowed him to stay. They also ran my credit without my permission. 

Ken K 

on BBB

2 years ago

Lack of integrity from the entire Wyler auto group. Was discussing a vehicle with a sales rep at the Batavia, OH dealership who informed me that the vehicle had sold. No problem, I thought. Cars sell - you move on. Went back to their website to see if there were other vehicles we would be interested in. Website search proved that was a lie and that it had simply been moved to another Wyler lot 100 miles away in Clarksville, IN and marked up $3500! They do this so that they can label it as "newly arrived" and not have to hono... read more