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JEA

3.2

About this business

JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more

Location details

21 W Church St, Ste 1, Jacksonville, FL, 32202, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.21,268 reviews
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Ayana Spears's profile image
Ayana Spears 
7 years ago

Preciate cha I needed that power back in my life... Can you give me a lil discount? I'll send you some customers for lookin out.. yooo 

Rachel Ellen Malin's profile image
Rachel Ellen Malin 
7 years ago

Fantastic job guys and gals! You made thisnhurricane much more bearable with a 4 yr old and an 8 year old trapped indoors. Thank you for all you do! 

Gary Riles's profile image
Gary Riles 
7 years ago

Had me up within hours can't complain at all jea is kicking some ass thank you 

Lynn Heilmann's profile image
Lynn Heilmann 
7 years ago

Your outage map indicates power has been restored to my neighborhood. Too bad it's not true. 

Marjo Parke's profile image
Marjo Parke 
7 years ago

Why is it in Atlantic Beach, the people around the police and the ones that live in/near the golf/country club are the only one with power here!! Guess money talks!! 

Heather N Petey Pressley's profile image
Heather N Petey Pressley 
7 years ago

Thank u guys so much !!! I appreciate all your dedication and hard work to get us restored ... 

Cassandra Hall's profile image
Cassandra Hall 
7 years ago

You all restored power in half the neighborhood but not the other half. And I get that we are on another grid, but there hasn't been a single JEA truck by our area. Not even just to drive pass. And when we called to ask when we would have a time, you all said that there is no restoration time. We have been here since Sunday night without power. At least give people estimated times instead of having people sit here without a clue 

Marie Michelle Simeon Cox's profile image
Marie Michelle Simeon Cox 
7 years ago

Worst utility company ever. I have no power since 3 am sunday night 

Mary McCaleb Kinzler's profile image
Mary McCaleb Kinzler 
7 years ago

Thank you JEA. We were without power for over 36 hours but we are alive and so appreciative of all that you are doing to restore power. You guys are working non stop and we are so appreciative of that. 

Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 1,268 reviews. 

When is JEA open?

JEA is open now. It will close at 5:30 p.m.  

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