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JEA

3.2

About this business

JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more

Location details

21 W Church St, Ste 1, Jacksonville, FL, 32202, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.21,268 reviews
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Kenny Kelley's profile image
Kenny Kelley 
7 years ago

Submitted my outage ticket at 2117 Sunday night. That ticket was then deleted sometime this morning with supposed resolution. However, the power lines are still askew. I now have resubmitted my outage whilst it and the rest of my neighbors for the next 2 miles have no power and it is not shown on the outage map. I understand the Herculean task, but the poor management of the clerical end is quite frankly inexcusable. I support our linesmen and all field workers. Management, however, needs a wake-up call. Maybe I'll send a re... read more

Rebecca Moskowitz Hewett's profile image
Rebecca Moskowitz Hewett 
7 years ago

Thank you for all you do. I know it will take time to recover from Irma, but you guys are busting ass to get power restored as quickly as possible. Much appreciated. 

Eszter Zsuzsanna Jenei Kosik's profile image
Eszter Zsuzsanna Jenei Kosik 
7 years ago
Michael Starling's profile image
Michael Starling 
7 years ago

We had a drunk driver hit the power pole right in front of our house on Saturday night right before the hurricane was due to hit on Sunday. JEA had a crew on the scene within an hour of our call and had a new pole installed with power up and running within 4 hours. That's a 10 out of 10 in my book. Thank you for your dedicated efforts in all kinds of weather. Your services are greatly appreciated. 

Holly Ward's profile image
Holly Ward 
7 years ago
Brenda Burke Bryant's profile image
Brenda Burke Bryant 
7 years ago
Gina Lewis Keitt's profile image
Gina Lewis Keitt 
7 years ago
Beth Bryant Conner's profile image
Beth Bryant Conner 
7 years ago
Cass Martinez's profile image
Cass Martinez 
7 years ago

Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 1,268 reviews. 

When is JEA open?

JEA is open now. It will close at 5:30 p.m.  

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