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JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more
21 W Church St, Ste 1, Jacksonville, FL, 32202, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:30 p.m. | |
Tue | 7:30 a.m. to 5:30 p.m. | |
Wed | 7:30 a.m. to 5:30 p.m. | |
Thu | 7:30 a.m. to 5:30 p.m. | |
Fri | 7:30 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Submitted my outage ticket at 2117 Sunday night. That ticket was then deleted sometime this morning with supposed resolution. However, the power lines are still askew. I now have resubmitted my outage whilst it and the rest of my neighbors for the next 2 miles have no power and it is not shown on the outage map. I understand the Herculean task, but the poor management of the clerical end is quite frankly inexcusable. I support our linesmen and all field workers. Management, however, needs a wake-up call. Maybe I'll send a re... read more
Thank you for all you do. I know it will take time to recover from Irma, but you guys are busting ass to get power restored as quickly as possible. Much appreciated.
We had a drunk driver hit the power pole right in front of our house on Saturday night right before the hurricane was due to hit on Sunday. JEA had a crew on the scene within an hour of our call and had a new pole installed with power up and running within 4 hours. That's a 10 out of 10 in my book. Thank you for your dedicated efforts in all kinds of weather. Your services are greatly appreciated.
JEA has a 3.2 star rating with 1,268 reviews.
JEA is open now. It will close at 5:30 p.m.
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