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JEA

3.2

About this business

JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more

Location details

21 W Church St, Ste 1, Jacksonville, FL, 32202, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.21,268 reviews
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Velicia VickyVel Watkins's profile image
Velicia VickyVel Watkins 
7 years ago
Christie Michelle's profile image
Christie Michelle 
7 years ago

The JEA team and the subcontractors they work with are amazing. They are selflessly working to restore everyone's power in such a tragic, widespread event. Kudos to you all and may God bless you and yours. 

Laddie Jensen Dwyer's profile image
Laddie Jensen Dwyer 
7 years ago

These people are so brace and working so hard. Thank you! 

Rhonda Mullis Barr's profile image
Rhonda Mullis Barr 
7 years ago
Kenny Logsdon's profile image
Kenny Logsdon 
7 years ago

I never lost power and from what I have read online, citizens were very happy with the customer service!! Great job JEA! 

Tricia Robison's profile image
Tricia Robison 
7 years ago
Elena Dankova's profile image
Elena Dankova 
7 years ago

We were VERY lucky - we were without power only 13 hrs! We didn`t expect to get power back on so fast as it was! My family and our neighbors are so grateful and thankful for your outstanding service! You guys are awesome! For those who is still waiting - JEA workers work around the clock! They are all over, sleepless, hungry, thirsty, but they still working to get your power back on! Last year we didn`t had power for almost a week! I know what it is then you throw away all groceries from refrigerator and freezer, and you hav... read more

Lauren Marie Wiseman's profile image
Lauren Marie Wiseman 
7 years ago
Jeanine McGuire's profile image
Jeanine McGuire 
7 years ago

Power quickly restored after hurricane despite extensive damage in area. Text messaging to report outages. Kept informed with website on outages. 

Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 1,268 reviews. 

When is JEA open?

JEA is open now. It will close at 5:30 p.m.  

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