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JEA

3.2

About this business

JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more

Location details

21 W Church St, Ste 1, Jacksonville, FL, 32202, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.21,268 reviews
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Sharon Perry Johnson's profile image
Sharon Perry Johnson 
7 years ago

JEA DID AWESOME ON RESTORING OUR POWER. THANK,YOU SO MUCH. 

Rana Chadi's profile image
Rana Chadi 
7 years ago
Alyson Trescott's profile image
Alyson Trescott 
7 years ago
Sharon Dove Sweat's profile image
Sharon Dove Sweat 
7 years ago

Thank you JEA. Keep up the outstanding work. Prayers for safety 

Tracey Cason's profile image
Tracey Cason 
7 years ago

Trucks have been in my area 3x times. Down wire with trees still has not been attended to power out for more than 4 days. Reported it and was advised being assessed. How smart is it to leave a down wire blocking a road when kids are out of school? No estimated fix time only told to stay away from wire. 

Ron Fasbender's profile image
Ron Fasbender 
7 years ago

Thank you JEA! Less than 24 hours without power. You had us up and running sooner than I ever expected. Way to go! 

Khristina Guerra's profile image
Khristina Guerra 
7 years ago

They always work so hard around the clock, so happy to have them respond so fast. Thanks JEA.. Your the bomb! 

Cinda Sherman's profile image
Cinda Sherman 
7 years ago
Leah Marie Lombard's profile image
Leah Marie Lombard 
7 years ago

In the aftermath of Irma and record amounts of people without power, JEA is working continuously to ensure electricity is restored to all those without. They respond in a timely manner and are courteous and respectful. Thank you, JEA--you are awesome! 

Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 1,268 reviews. 

When is JEA open?

JEA is open now. It will close at 5:30 p.m.  

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