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2440 Richmond Rd, Lexington, KY, 40502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very responsive and good to work with.
Business response:
Thank you for your feedback!!
Excellent customer service!
Business response:
Thank you for taking the time to provide feedback!
Was contacted by Larry, he was very helpful answering all questions. We were unable to finish the deal, but very professional.
Business response:
We are sorry to have missed the opportunity to earn your business, but hopefully we can have another opportunity in the future!
Very good communication throughout process. Car sold prior to me being able to drive down there to see it but they communicated very well telling me there was a deal in process and asking if there were other vehicles that I might be interested in.
Business response:
Sorry that we were not able to earn your business, but thank you for the opportunity!
Very good communication throughout process. Car sold prior to me being able to drive down there to see it but they communicated very well telling me there was a deal in process and asking if there were other vehicles that I might be interested in.
Business response:
Sorry that we were not able to earn your business, but thank you for the opportunity!
Awful gamesmanship by the used car staff. Talked trashy about my farther who is deceased and didn’t treat us like we were the customer, instead made remarks of how we were not up to there class.Just a waste of time and left with an experience I’ll never forget.
Business response:
I am sorry to hear that you felt as if you were treated poorly. I am wondering if there was some sort of misunderstanding as I cannot see anyone on our team doing such a thing. Please feel free to contact me directly at 859-335-4307 if you would like to discuss further.
The young man could not have done a fined job. Polite and had all the answers to my questions.
Business response:
Thank you for the positive feedback Ed! We appreciate your patronage!
Derrick was honest and very helpful. Purchased sight unseen and am very happy with my purchase. Would do business with this group again!
Business response:
Thank you Nessa! We are proud to have Derrick on our team and you as our customer!
Me and my Wife drove all the way from MN to KY for this SUV, the company are very friendly and accommodating, we ended up purchasing the vehicle. Excellent Experience.
Business response:
Thank you for allowing us to earn your business! We wish you many happy miles of driving pleasure!
James Motor Company Mercedes-Benz has a 4.7 star rating with 1,141 reviews.
James Motor Company Mercedes-Benz is closed now. It will open at 9:00 a.m.
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