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James Motor Company Mercedes-Benz

4.7

About this business

Location details

2440 Richmond Rd, Lexington, KY, 40502, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.71,141 reviews
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rcsears63's profile image
rcsears63 
7 years ago

Very responsive and good to work with. 

Business response:

Thank you for your feedback!! 

GuruC9VLG's profile image
GuruC9VLG 
7 years ago

Excellent customer service! 

Business response:

Thank you for taking the time to provide feedback! 

LRD1954's profile image
LRD1954 
7 years ago

Was contacted by Larry, he was very helpful answering all questions. We were unable to finish the deal, but very professional. 

Business response:

We are sorry to have missed the opportunity to earn your business, but hopefully we can have another opportunity in the future! 

Shawn's profile image
Shawn 
7 years ago

Very good communication throughout process. Car sold prior to me being able to drive down there to see it but they communicated very well telling me there was a deal in process and asking if there were other vehicles that I might be interested in. 

Business response:

Sorry that we were not able to earn your business, but thank you for the opportunity! 

sctcpa's profile image
sctcpa 
7 years ago

Very good communication throughout process. Car sold prior to me being able to drive down there to see it but they communicated very well telling me there was a deal in process and asking if there were other vehicles that I might be interested in. 

Business response:

Sorry that we were not able to earn your business, but thank you for the opportunity! 

GuruWM5Z3's profile image
GuruWM5Z3 
8 years ago

Awful gamesmanship by the used car staff. Talked trashy about my farther who is deceased and didn’t treat us like we were the customer, instead made remarks of how we were not up to there class.Just a waste of time and left with an experience I’ll never forget. 

Business response:

I am sorry to hear that you felt as if you were treated poorly. I am wondering if there was some sort of misunderstanding as I cannot see anyone on our team doing such a thing. Please feel free to contact me directly at 859-335-4307 if you would like to discuss further. 

Ed's profile image
Ed 
8 years ago

The young man could not have done a fined job. Polite and had all the answers to my questions. 

Business response:

Thank you for the positive feedback Ed! We appreciate your patronage! 

Nessa's profile image
Nessa 
8 years ago

Derrick was honest and very helpful. Purchased sight unseen and am very happy with my purchase. Would do business with this group again! 

Business response:

Thank you Nessa! We are proud to have Derrick on our team and you as our customer! 

Mayo's profile image
Mayo 
8 years ago

Me and my Wife drove all the way from MN to KY for this SUV, the company are very friendly and accommodating, we ended up purchasing the vehicle. Excellent Experience. 

Business response:

Thank you for allowing us to earn your business! We wish you many happy miles of driving pleasure! 

Frequently asked questions about James Motor Company Mercedes-Benz

How is James Motor Company Mercedes-Benz rated?

James Motor Company Mercedes-Benz has a 4.7 star rating with 1,141 reviews. 

When is James Motor Company Mercedes-Benz open?

James Motor Company Mercedes-Benz is closed now. It will open at 9:00 a.m. 

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