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James Motor Company Mercedes-Benz
- Car Dealers
- Lexington, KY
About this business
Location details
2440 Richmond Rd, Lexington, KY, 40502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They called within five minutes and set up an appointment, bought the car within two hours of that.
They listed the vehicle with 30,000mi and as it turns out it has50,225, and they refused to budge because of the discrepancy . Very nice vehicle though.
Good
My experience has been very good. Sadly the car was sold a day earlier.
Big dealership means good support but limited flexibility in price.
It was an excellent experience dealing with Oakland Mercedes. Excellent customer service.
Followed up immediately
Rebecca and the MB Vans team of Lancaster MB were nothing but total professionals. Every step of the way was easy and stress-free. Thanks again!! G+A
Business response:
Greg, thanks for your kind words about Rebecca and the team! We truly appreciate your business and look forward to working with you again at Mercedes-Benz of Lancaster. Safe travels!
Buyers need to be informed this dealership does not adhere to the price that is advertised on Cargurus. They claim the advertised price is the work of Cargurus and it is not what they’re selling the car for. The actual price, they claim, is $1,500 above the advertised price. This is very shady and considers false advertisement. There are others that have similar experience with this dealership. Be careful.
Business response:
Thank you for sharing your feedback. We apologize that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Please know, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding. James Godkin, Sales Manager Mercedes-Benz of Boerne | jgodkin@group1auto.com
Frequently asked questions about James Motor Company Mercedes-Benz
How is James Motor Company Mercedes-Benz rated?
James Motor Company Mercedes-Benz has a 4.6 star rating with 1,051 reviews.
When is James Motor Company Mercedes-Benz open?
James Motor Company Mercedes-Benz is open now. It will close at 6:00 p.m.
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