James Motor Company Mercedes-Benz's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

James Motor Company Mercedes-Benz

4.6

About this business

Location details

2440 Richmond Rd, Lexington, KY, 40502, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.61,051 reviews
Select a rating
DiamonH20's profile image
DiamonH20 
a month ago

Ran my credit got approved then never heard from the sales agent again. I called and they said the car was unable to be sold. Very disappointed thankfully I found what I was looking for else where. 

hummngbird's profile image
hummngbird 
a month ago

Excellent follow up, responsive, helpful. 

GuruDN43MX's profile image
GuruDN43MX 
a month ago

I was in touch with this dealer and had asked them to send a video of any dings even small on a used car. I mentioned I wanted to understand the condition prior to making a 1 hour trip. The dealer kept on making excuses and never sent the video. I made the trip anyways knowing that the car I wanted is popular as the Carfax was clean. They had many opportunities to tell me of the damages but kept it a secret until I went to see it. Windshield was cracked, front bumper had many misalignments, front camera broken, and driver si... read more

TigerTom31's profile image
TigerTom31 
a month ago

Prompt and attentive. 

THIEN's profile image
THIEN 
a month ago

Joe is super nice . 

Anthony's profile image
Anthony 
a month ago

Mo from the sales team is an OUTSTANDING salesman who took the time to show me all the details he knew about the car - more than just a regular test drive of “turn left here, this is how you park.” I absolutely recommend Mo if you are interested in a Mercedes! 

Business response:

Hi Anthony, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westmont. Don't hesitate to call us if you ever need anything. Be safe on the road! 

GuruDHGYDR's profile image
GuruDHGYDR 
a month ago

Great customer service 

Business response:

Hi Kristy, Thank you for taking the time to share your feedback and 5-star rating. Please let us know if we can be of any further assistance to you now or in the future. Warm Wishes, Your Friends and Family at Mercedes-Benz of Ontario 

Keith's profile image
Keith 
2 months ago

I didn’t end up buying the car but the salesman Artem was excellent helping me make a decision right for me. 

Business response:

Hello Keith, Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments and recommendations. Kind Regards, Your Friends and Family at Fletcher Jones Imports 

Flemming's profile image
Flemming 
2 months ago

The deal responding as I requested will contact me later 

Frequently asked questions about James Motor Company Mercedes-Benz

How is James Motor Company Mercedes-Benz rated?

James Motor Company Mercedes-Benz has a 4.6 star rating with 1,051 reviews. 

When is James Motor Company Mercedes-Benz open?

James Motor Company Mercedes-Benz is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com