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Jaguar Asheville

4.8

About this business

Pick-up and delivery options for service available. Our sales department has remote options for sales. We're committed to the health, safety, and needs of our customers. Enhanced sanitization processes in place, including Cilajet Ant-Microbial vehicle treatments 

Location details

46 Skyland Inn Dr, Arden, NC, 28704, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.8378 reviews
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Melissa Morgan Link's profile image
Melissa Morgan Link 
recommend  Recommended
6 years ago

We have had a great experience with the Asheville Land Rover dealership! From purchasing our car to the service department...everything has been professional and expertly handled! This was the second car we have bought from this dealership and I'm sure we will continue to do business with them! 

Margie Goodman's profile image
Margie Goodman 
6 years ago

I had the most pleasant experience I've ever had buying a car while working with the folks at Jaguar Land Rover Asheville yesterday. Angie Williams, Josh, and the new GM, Michael were all very friendly (in a genuine way, not in that car salesman kind of way), proactively helpful, efficient, organized, and professional...even with me not buying one of their "fancy" cars, but one of the used cars they had for sale from an earlier trade. I could not be more pleased with the deal we struck and with the courteous and thorough ser... read more

Business response:

Thank you for your positive comments and for your business. I’m thrilled to learn that your experience was beyond your expectations. It’s our noble pleasure to serve you. Please let me know how we may further enrich the quality of your ownership. Fields Matters Because You Matter. Warm regards, Mike McGinnis, General Manager – Jaguar Land Rover Asheville. 

Jamie Cross's profile image
Jamie Cross 
7 years ago

Worst service I have received. Bridgette in the service department is rude, unprofessional, and overall very unpleasant to deal with. I purchased a used Evoque in which the buying process with Corey was pleasant and smooth but the service with Bridgette since the purchase has been terrible. Will never do business with them again. 

Business response:

Thank you for your feedback. We are terribly sorry for the poor experience and apologize for any inconvenience. Providing exemplary customer service is our top priority and I would appreciate the opportunity to speak with you to address any outstanding issues, find an amicable resolution and work to restore your faith in our Dealership. You may reach me by phone at (828) 891-7493, or by email at mmcginnis@fieldsauto.com. Thank you and I look forward to the opportunity. With sincere appreciation, Mike McGinnis, General Manage... read more

Cynthia A. Reynolds's profile image
Cynthia A. Reynolds 
7 years ago

Business response:

Cynthia A. Reynolds, we are so pleased you enjoyed your visit to Land Rover Asheville! We are always more than happy to assist you if anything else comes up. Take care! 

Jim Guthormsen's profile image
Jim Guthormsen 
7 years ago

Business response:

Jim Guthormsen, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Land Rover Asheville (828) 891-7493 

Edee Daniels's profile image
Edee Daniels 
7 years ago

Outstanding service!!! The service department goes above and beyond! I am always treated with exceptional customer service. Bridget and all the folks in the service department are always so helpful!! Love Land Rover of Asheville!! 

Business response:

Thank you so much for your kind words! Greatly appreciate you!! 

Scott Dickens's profile image
Scott Dickens 
8 years ago

uring the recent repair service my wife's 2009 XF at Jaguar Asheville, we were treated with exceptional customer service and courtesy by everyone in at the dealership, specifically by Jackie, and Bridget, and a special thanks to Kyle. Kyle went out of his way to handle a warranty dispute, resulting in a “no charge” repair to the cars electrical system. This is typical of the customer service we have received from Kyle every time we visit the dealership for service on either of our Jaguars. Never less than 5 stars for Jaguar ... read more

Business response:

Thanks Scott! You are a 5 star customer who deserves 5 star service! 

Michael Brannon's profile image
Michael Brannon 
8 years ago

Purchased a new Jaguar this week and love it. Vinson Cornett is the best salesman I've ever worked with. Go see her m and purchase your next car. 

Business response:

Thanks Michael! We think Vinson is awesome too! Congrats on your new Jag! 

Adam Wilson's profile image
Adam Wilson 
8 years ago

Frequently asked questions about Jaguar Asheville

How is Jaguar Asheville rated?

Jaguar Asheville has a 4.8 star rating with 378 reviews. 

When is Jaguar Asheville open?

Jaguar Asheville is closed now. It will open tomorrow at 8:00 a.m. 

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