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2255 US Highway 1 S, Saint Augustine South, MO, 32086, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
The true test of a business is how they react to a customer complaint or issue. I recently had a minor problem in the service department at Jack Wilson Buick GMC. Their entire team went above and beyond to correct my issue immediately. Craig and Lindsay do an awesome job on the front end of the service department They are supported by a great management team that understands the importance of customer service. As consumers, we chose where we spend our money. Jack Wilson Buick GMC has earned my business!
Just had my truck serviced, as always at Jack Wilson Buick / GMC in St Augustine Employees have always been courteous and helpful The dealership is under new ownership. On top of already high service cost, new ownership now charges a $ 40 fee to dispose of your old oil. Surprise! A greedy $$ grab for the profit center called the service dept.
Great experience working with Storm Hamilton & Pete Steigerwald.
We were so blessed by the prompt and efficient service!! We were traveling through and our engine light came on. We stopped in and was immediately dealt with and sent on our way.
No integrity dealer! Makes false promises! I am in the market for a truck and went to drive the new Silverado back in February. Love the product. Great truck. I work for a company that partners with GM to provide a Supplier Discount. I gave my sales rep my authorization number ON FEBRUARY 20th via text message and email. On Friday, April 26th - the salesman asked if I was still in the market - I said I was and asked him to run exact numbers to include my discounts (supplier pricing, military discount *i'm in the national gua... read more
So I’m on vacation in St Augustine, FL and my Silverado has a serious steering malfunction. This leaves me stranded with my travel trailer at the campsite. The service team at Jack Wilson Chevrolet went out of their way to help me out. Stacey and Mark even stayed late to get my truck done to make sure I didn’t have to stay any other extra nights. I just want to thank you both for your help in a very stressful time!
Highly advise anyone interested in buying from this dealership or any GM car in general to do some research first. GM has the WORST customer service, they give you the run around and refuse to take responsibility for problems with their vehicles that are manufacturer defects. My son purchased a 2016 Chevy Malibu from this dealership and a few months ago he went into the trunk and lifted the floor board to get to the spare tire and saw severe water damage, mold and mildew grow... Continue Reading
Friendly people, great service.
My appointment time was set for 1:00pm I arrived at 1:00pm for an oil change. The vehicle was done at 3:00pm. I waited the entire time in the lobby (I heard the frustration of their employees) Nobody came over to give me a status. They were suppose to do a courtesy wash but in reality they didn’t. The car was left dirty when I asked if they wash it they told me yes but you can clearly see the dirt and grease stains left by the technician by the door knob. I hate to be lied too. If that’s how they do their job I can’t imagine... read more
Jack Wilson Chevrolet Buick Gmc has a 4.3 star rating with 104 reviews.
Jack Wilson Chevrolet Buick Gmc is closed now. It will open at 7:30 a.m.
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