This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Jack Flats
- American
- Key West, FL
About this business
Located in the Old Town of Key West, this restaurant has a unique menu that combines seafood as well as steaks. The choice is extensive just like their portions, so you are in for a feast. Don't forget to try the Lime Shrimp and the fresh catch of the day that is served with Caribbean salsa, rice and grilled vegetables. The bar is a great place to unwind. An amazing and appetizing experience for your taste buds is guaranteed out here.
Location details
509 Duval St, Key West, FL, 33040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Awesome food. Great service. Plenty of TVs to watch multiple games and a selection of beer and liquor you will be happy with. Love that place. My new favorite
Went to watch football and eat appetizers. Our waitress was very friendly but the manager was awfully rude when we asked to turn a TV to our football game. Pretty much told us if we were through eating that we needed to leave because of other people needing to eat. When you have over 20 tv screens in your restaurant it would be nice to accommodate your customers. Very rude and will never go back!
My food came out cold after an hour of waiting for it. The manager waited till after the bill was paid to come apologize and did nothing. Didn’t even offer a dessert or anything. We did order the Keylime since we were in the keys and it was horrible and gritty. It tasted like either the sugar hadn’t dissolved Or it was made from a mix that didn’t dissolve. Either way, it was not good.
Business response:
Mickey, we're sorry to hear about this experience. A manager should've worked to improve the situation and discount the bill. This is the first complaint we've ever received about our pie, so it sounds like something went wrong there as well. Thank you for giving us this feedback so we can improve our service.
We only had the beer. Tastes like they haven’t cleaned the tap lines in forever. The beer tasted flat, and the gas blend was off. If you’re into good beer, avoid this place. If you’re a Coors light kinda beer drinker you will love it.
Business response:
Hi, Kurt. All beer drinkers are welcome at Jack Flats! The beer companies service the lines so we'll pass your feedback along to them. For someone with your discerning taste, we recommend the Waterfront Brewery at 201 William Street.
Food was awesome, people super friendly and very helpful in find everything we asked about. Would go again.
Great sports bar in the heart of Duvall St , Key West's famous strip. Sliders were awesome and the service was tops!
Good food. Good service. Good atmosphere. Definitely recommend it. We enjoyed watching the game and eating our dinner with an adult beverage. 👍💕🐬🌴🏖😎
Great atmosphere to watch your favorite team. Good food and great service at the bar! We will be back next time we are in Key West!
Amazing food! If your ever in Key West it's a must stop!
Frequently asked questions about Jack Flats
How is Jack Flats rated?
Jack Flats has a 4.5 star rating with 2,772 reviews.
When is Jack Flats open?
Jack Flats is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com