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Jack Daniels Volkswagen is your premier NJ Volkswagen dealer located in Fair Lawn NJ and serving Paterson, Paramus, and Newark, New Jersey residents.
40-18 Broadway # 18, Fair Lawn, NJ, 07410, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
I recently leased a 2017 GTI from this Volkswagen Dealership and my salesman, Sami, did nothing but make my experience smooth and enjoyable. He was very informational and was the exact opposite of the stereotypical car salesman is perceived to be. I am 23 and this was my first time going to purchase a car ALONE. He did not take advantage of me, what he said was what was done, no extra charges, he was honest and I am truly thankful. Go and see Sami for your next VW vehicle. And to Volkswagen, this man will truly help your bus... read more
Business response:
Thank you for the 5 Star rating, John! And thank you for your business!
Easily one of the best car purchasing experiences I have ever had. Shawn helped me find exactly what I was looking for. It was such an easy process and I am very happy with my selection!
Business response:
Thank you, Devin! Enjoy the drive!
Jack Daniels Volkswagen is exceptional, the customer service and staff are professional and I recommend anyone in the market for a new Volkswagen to make a stop at Jack Daniels!
If there was an option for 0 stars, jack Daniels would reign on a 0 star reputation. Leased my car December 31st, 2015. Received car with a small pen stain on seat. Ok, fine... After 3,000 miles, there became severe electrical issues. However, their service was even worse than dealing with the problems I was encountering with my car. First time, windows and locks were replaced/repaired/said repaired/said replaced..(entire paneling TWICE. Clicking sound could drive you to...Continue Reading
I leased a 2016 Jetta the end of December 2016 from Jack Daniels Volkswagen in Fair Lawn N.J. The 2nd set of keys weren't available, and I was promised they would be mailed within the week. It is now almost the end of June 2016 and I never received the keys. I have been calling this dealership every week and have been lied to from everyone that it's being taken care of! I am now going to contact Volkswagen of America and report this dealership. The manager in Sales, Mark doesn't return calls, the Service Department doesn't r... read more
GO SOMEWHERE ELSE! Service department is horrible, someone needs to teach them some customer service. I bought a brand-new car from them and then a year later refused to admit or fix a Bluetooth problem. Told me to just deal with it or it must be my voice.
Service department is disgusting! Told me not to pay when my car was ready and they'd call me next week about what I owe. Now because I didn't call you right back you leave threatening voice mails. I will never step foot here again.
It's good luck when it rains the day you buy a convertible, right? I had an accident last week (everyone was fine but the car was not) and this morning the terrific guys (Don, Mark, Justin & Kevin and of course John!) at Jack Daniels Volkswagen helped put me in a VW EOS convertible, which should improve my commute immeasurably! These guys made the buying experience a total breeze and were thoughtful, helpful and I felt like they really were interested in putting me in the vehicle best suited for me, not necessarily the one w... read more
Business response:
Alexis thank you for this great review. Sorry to hear about your accident, glad your ok! Its our pleasure to get you into the EOS. We wish you all the best!
My family has purchased over10 cars from Jack Daniels dealerships and every time we go for service they try to take advantage of you
Business response:
Paul, Please contact our service manager Tony Circelli 201-796-8500 EXT.1262
Jack Daniels Kia has a 3.9 star rating with 150 reviews.
Jack Daniels Kia is open now. It will close at 9:00 p.m.
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