ISM Management Company

Aleshia 

on Google

a month ago

We lived in one of their Los Angeles area apartments for about 3 and a half years. Management typically changed a few times a year. Most of the time, tenants would not be notified about these changes. If you have a maintenance issue, expect it to not be taken care of for a while. In fact, upon move out we had maintenance requests that had been open for months. The building is old, so there is a bug problem. Good luck trying to discuss any issues you may have with management, they can be kind of dodgy, if they even exist sinc... read more

ruby varela 

on Google

3 months ago

I applied for an apartment in LA that was listed on their website, I was informed that the tenant is no longer moving out. I was then offered a transfer for another apartment which much smaller—or I could cancel my application. I asked to cancel and was never responded to. It has been 3 weeks of me trying to get in touch with the leasing manager who has been avoiding responding to my emails. The apartment I applied to is still listed for rent on their website, which means they are still taking application fees for a property... read more

B T 

on Google

6 months ago

I previously lived long-term at an apartment damaged in a fire and after the insurance money for hotels ran out, we were scrambling, and incredibly stressed looking for an apartment that would take a chance on me and my terrible credit rating at the time and most importantly my senior Labrador (since passed) who could barely walk at the time. I had spent months on just the dog issue alone — in part due to her breed, size and the fact she required a first floor apartment due to her mobility issues. As if that wasn’t enough, I... read more

Mike 

on Google

7 months ago

I am writing about a specific employee of ISM management in their SF Office because my experience was so unusual for a tenant in SF (at least in my prior experience). I previously lived long-term at another SF apartment damaged in a fire and after the insurance money for hotels ran out, we were scrambling, and incredibly stressed looking for an apartment that would take a chance on me and my terrible credit rating at the time and most importantly my senior Labrador (since passed) who could barely walk at the time. I had spen... read more

Camilo Leal 

on Google

a year ago

Son asistentes que me trataron muy bien y me brindaron muy buena atención