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Ira Pre-Owned Exeter
- Car Dealers
- Exeter, NH
About this business
Location details
58 Portsmouth Ave, Exeter, NH, 03833, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The salesman, Stephen, is a pleasure to work with. Low key, informative, very helpful. Thank you for the wonderful experience of buying my Infiniti.
Business response:
Thank you Craig! We are glad our staff provided you with an enjoyable sales experience. We look forward to your business with us again!
Polite and responsive , very quick getting to me
Business response:
Thank you for being our customer, we appreciate your kind words!
AVOID AT ALL COST! Do not wast your time like I and others did. Set up an appointment to test drive a car the day before and called the morning of the test drive to confirm that the car was available and was told that it was ready. Told Mike the GM that I was coming from Boston and wanted to make sure it was ready for the test drive. He told me it was and as soon as I step foot in the dealership he greeted me and told me the car was just sold. Absolutely ridiculous! This was a classic bait and switch. Should have listened to... read more
Business response:
Thank you for bringing this to my attention. I apologize that the vehicle you were interested in was sold. I would like an opportunity to address your concerns and to earn your business, please contact me at MWilkins@Group1Auto.com. I look forward to speaking with you. Mark Wilkins General Manager
Contacted me the same day and asked if any assistance was needed!
Business response:
Thank you for your kind words!
They started a deal that was all ready on deposit. Need a better internet sales department. Sent a note to the GM who solicited a email and he never responded.
Business response:
Thank you for bringing this to my attention. I apologize for your experience and for the no response. I would like an opportunity to fix this and to earn your business, please contact me again at MWilkins@Group1Auto.com. I look forward to speaking with you. Mark Wilkins General Manager
Very helpful
Business response:
Hi Dennis, thank you for being our customer, we appreciate your kind words!
When you think about that stereotype of used cars salesmen, that’s what you’ll get here. They served me classic bait and switch. Called about a car I saw. Sales guy 1 told me I better get a financing application in ASAP as many others interested. I did. I called back and he said great how do you want to pay (Amex, MasterCard, Visa)? (He was dead serious.) I said of course I wanted to talk rated and financing options first and ensure I could test drive the car without losing my deposit. Second guy calls back and tells me the ... read more
Business response:
Thank you for bringing this to my attention. I apologize that your recent experience was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Michael Coco General Manager mcoco@Group1Auto.com
Condescending and scattered. Seemed uninterested in making a sale. General manager never even responded to my email stating my concerns, nor did he reach out to me privately. Did put on a good show asking me to reach out to him though. I had every intention of buying from them, but they lost me with how I was treated.
Business response:
Thank you for bringing this to my attention. I apologize that your recent experience was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Michael Coco General Manager mcoco@Group1Auto.com
Was surprisingly pleasant no troubles no problems no arguing no haggling no pressure to buy it was very nice
Business response:
Thank you, Ronnathan, for your kind words! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!
Frequently asked questions about Ira Pre-Owned Exeter
How is Ira Pre-Owned Exeter rated?
Ira Pre-Owned Exeter has a 3.8 star rating with 148 reviews.
When is Ira Pre-Owned Exeter open?
Ira Pre-Owned Exeter is closed now. It will open at 8:00 a.m.
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