Intermark Management Corporation

Ashley J 

on BBB

2 years ago

So unprofessional from the day they started taking applications hours and day changed weekly. You wouldn’t know until you went up there. It was hard to get in contact with anyone. At one point I signed a form for a tentative move in date for April. It changed, no one called me. They are supposed to update you within 10 days. 3 weeks ago I was called to sign papers for compliance. I was told to put in a savings amount. I told them I can’t remember what was in my account at that time and that we could look at bank statements. ... read more

Cecilia C 

on BBB

2 years ago

Tiffany (front desk worker) at the Villas needs to be fired or receive an attitude adjustment. She is rude and obnoxious. She lacks any decorum and would rather keep up animosity rather than accept an apology even though I felt none was needed ony part. I clean my dads house and one of his garbage bags broke leaving a trail of garbage. As a courtesy I went to office and let front desk worker (Tiffany) know what had happened . She turned around heading towards a door in the office while stating to me I guess you have to clean... read more

London S 

on BBB

2 years ago

It's disgusting that Intermark continues to make so much money off of vulnerable people for years and provide them with the worse possible standards of living...false promises...staff at the properties and corporate office do NOT exist. I moved out of The Cooper at Forest Acres March 2023 which they no longer are managing as of April 2023. I have been calling and leaving voicemails weekly since then and no one has gotten back to me. I paid my last months rent in March because my statement showed that it was due but no one sa... read more

Jennifer J 

on BBB

2 years ago

This company is a joke they’re trying to run me out of my apartment by threatening me with a lease violation in return got an attorney for a separate matter. Jan2023 I overpaid my rent Feb2023 I go on RP they still haven’t made adjustments I reached out via phone email and went to one of the sister properties that she’s assigned to and still NADA but sends me 2 different late rent notices with different amounts oh and one of them has eviction filing fees dated 2/3/2023 already added in the rent how so rent isn’t late yet smh... read more

Dorothea M 

on BBB

2 years ago

Slumlords! Avoid at all cost. Purposely makes you pay for money worth an app, which opened my bank account up to FRAUD. Had to get a police report and close my account altogether. I hadn’t written a check in years, all of a sudden when I used this app to pay rent two duplicate checks for thousands of dollars were cashed. They do illegal practices, like make you backdate paperwork on leases, so they can remain compliant.. eventhough you go months without a lease. Then, require you to pay back rent all at once or file for evic... read more

Keshia R 

on BBB

2 years ago

If I could give them zero stars I would. This management company does not care about their residents at all. You can never get assistance with anyone on the phones. They will not return your call. They have you pay your rent and make maintenance request through a residential portal app which is a joke and malfunctions leaving you to pay pay late fees and at risk for an eviction. They don't respond to emails either. They increase your rent and you don't receive advance notices. They can't keep the leasing office staffed and t... read more

Robin P. 

on BBB

2 years ago

The office put me on a path that cost me a couple hundred dollars more in my light bills over a few months. Our a/c unit went down in March and the office/ maintenance said that our blower board had burnt. They had *********'s Hvac come out to fix it. Our light bills started shooting up. The bill for March year ago was $94.60 and this year was $124.07. April was $90.21 year ago and $133.70 this year. May $96,30 then to $179.45. June $128..13/ $216.06 now. July $118.44/ $175.44 now. ******** Energy had came out on June 30t... read more

Dedra M 

on BBB

3 years ago

Horrendous as a Management Corporation (Intermark Management Corporation) who manages Apartment Complex Properties. In my opinion, we've had too many Managers too name and at times none. The Corporation located in Columbia, SC had never responded to any of my phone calls and voicemails left for a returned call. In my opinion, the only interest is to manage receiving Rent payments for the Owner and whatever ever is paid to them for Mismanagement and not Management of properties. I wouldn't give it any Stars but for fact it mu... read more

Kathleen M 

on BBB

3 years ago

I moved here in the ********** ******* apartments here in Concord. NC back in 2019. well the leasing agent left before repairs was done, now this new agent think she know more than you do. I have gave them two writing notice for repairs and still nothing has been done in my unit and its 2021, Carpet has not been changed in years, wall wasn't painted, rust in tub no stopper in bathroom sink as well, the up keep of the lawn is a hot **** mess it look like a ghost town here. don't even try to call the office listed, because you... read more