Intermark Management Corporation

Shirley B 

on BBB

9 months ago

I have lived at Keswick 10 mos. Retired senior citizen. I love the fake fireplace and trash pickup at the door. The size & plan is perfect for one person or a couple starting out and if you have a dog, you open your door to a doggie park. At times, you can smell the doggie park and dumpster. The office and maintenance staff are polite and do what they can. I was impressed with Maintenance changing filters every 3mos. HVACs going bad and window leaks when it rains can be heath risks. My bedroom double window leaks bad. Ive re... read more

Jae C 

on BBB

a year ago

I'm just gonna put myself out there!.... if you have had a mold issue due to water damage, negligence of ANY kind that have resulted in injury, PLEASE FIND ME on ********- @********. This company had me HOMELESS for 3 months this year due to a flood that caused water damage. Unfortunately the apartment was not properly treated for the damage that had water up to the FRONT door FROM the master bedroom in the back!!!!.... I am now 2 hours away from my kids because of their NEGLIGENCE. I haven't even received my security deposi... read more

Corinne B 

on BBB

a year ago

Do not rent under this management company what glitters ain’t gold this management company is horrible I wouldn’t send my worst enemy to live in any apartments through these people I am referring to Westbrook Trace Apartments in Salisbury NC 28147 they have a woman in office has no knowledge of what she is doing very disrespectful she moves on her own sweet time when I first applied there I was told the wait was 2 months I been on list 8 months now and have given that idiot I’m the office all the paperwork that she asked and... read more

Alicia W 

on BBB

a year ago

I live at RockPointe 1 apartments and my apartment has mold issues and has had leaks in walls, ceiling. I've told management about my issues but nothing has been done & no one cares. My kids shoes, clothes, and bed has been messed up and nothing was replaced. I need to be moved into a new apartment & I deserve free months rent!!! I call the office no one picks up. I call corporate and no one calls back. This is b.s. Something needs to be done ASAP. All I want is justice!!! 

Shanae F 

on BBB

a year ago

I was a resident at Forest park crossing for the past five years and have never had any complaints regarding trash, noise or anything. The only thing that has changed in those five years is this previous year which has been under the new management of Amanda and Debra (regional manager), since they have been managing this property, I have been targeted, discriminated against and under surveillance of who is entering and leaving my home the past few months. The staff is almost never present in the office when you need them, e... read more

Adonya G 

on BBB

2 years ago

Adonya Griffin, Poor Management and I have Pictures and Videos that Prove how they handle my Apartment and Left me Homeless. Also Tried to Block me from Moving forward in Life with Fraudulent eviction and My Attorney Johnnie Finch Jr. Esq. Pursued A Case and this was June 29, 2022. They Dismissed the case But However Here it Is June 23, 2023. Myself Nor my Daughter has been Compensated for Our Pain and Suffering and Trauma. Or the Complete Loss of everything. I don't vote for them that's for sure. Poor maintenance and Reside... read more

LaSandra O 

on BBB

2 years ago

I’m a current resident of the Keswick property, I’ve only been there a month. I moved into an apartment that apparently wasn’t ready for move in based on my initial walk through. The manager asked me to compose a list of items that needed to be attended to. I did so and submitted via email on June 1st. After not receiving a response a couple of days following I went to the office and was told that they were extremely busy and now that I was in the system please resubmit my request under the maintenance request in the portal,... read more

Ashley J 

on BBB

2 years ago

So unprofessional from the day they started taking applications hours and day changed weekly. You wouldn’t know until you went up there. It was hard to get in contact with anyone. At one point I signed a form for a tentative move in date for April. It changed, no one called me. They are supposed to update you within 10 days. 3 weeks ago I was called to sign papers for compliance. I was told to put in a savings amount. I told them I can’t remember what was in my account at that time and that we could look at bank statements. ... read more

Cecilia C 

on BBB

2 years ago

Tiffany (front desk worker) at the Villas needs to be fired or receive an attitude adjustment. She is rude and obnoxious. She lacks any decorum and would rather keep up animosity rather than accept an apology even though I felt none was needed ony part. I clean my dads house and one of his garbage bags broke leaving a trail of garbage. As a courtesy I went to office and let front desk worker (Tiffany) know what had happened . She turned around heading towards a door in the office while stating to me I guess you have to clean... read more