Innovative Pest Management, Inc.

Kathy T 

on BBB

5 years ago

My rep was Bryce. He was fantastic!! I have had service for years, and have been pleased from the first application . 

rbrueggemann 

on BBB

5 years ago

Dont use this company, was transferred from another company to a sister company of this one. Setup payment plan for monthly service.. they never took payment .. agent sent every four months to inspect residence and leave bug traps. was sent bills then to collections would call them to setup payment. csr would never return phone calls. 

GRETA M 

on BBB

6 years ago

Beware, DO NOT USE THIS BUSINESS! One star is too much for this fraudulent company, but I am obliged to enter something, otherwise, I cannot leave my review. I reached out to my local online neighborhood network asking for referrals for a good exterminator (I had a few ants in my home in the spring of 2019). A neighbor (whom I didn't know) used this company and referred them to me. I later learned her referral earned her a 40% credit off of her next visit from them, so I understand why she pushed so hard to convince me to ca... read more

J C 

on BBB

6 years ago

Beware. Shady company. I have been a long term customer. Paid up front for original pest control. Then have paid annually for a warranty. Saw termite activity in my home. Called for service. I did what was required of me. I called for service. Used all of the prompts appropriately to make a service appointment. A guy shows up. I assume he is there to do service. I show him where the suspected activity is. He spends an hour walking around my house. Maps out a sales plan. Then drops the bomb that he is the sales guy- not a ser... read more

Patricia M. 

on BBB

6 years ago

We had a squirrel in our soffit. They came out and put a cage where they chewed a hole to trap the squirrel. Last night the squirrel was trapped. I called 8am for them to take the squirrel to another location. The said they could not come until tomorrow. Well with all this heat the squirrel died in the cage. This is animal abuse. Once the squirrel is trapped you need to come out asap to release it. 

Bryan S 

on BBB

6 years ago

0000000 stars !!!!!!!!!!! But I zero isn't an option. I just received a bill in the mail from Ehrlich for a total of $208.13. This would be fine if I actually had anything done. No appointments, no service, I never even called them for questions. When I called, I talked to a representative that didn't know how or why I was given a bill to pay, I was not in the system of service or an appointment. I feel that they do this often to scam people. Be aware of this company.