Innovation Refunds

bruce t 

on BBB

a year ago

My agent was **************************Without ***** leading the way I could never have completed the *** Process successfully. ***** was responsive and knowledgeable though out the entire process.Without her I would never have ever finished.The questionnaire was the most difficult but she guided me through with excellent suggestions. My application went through the internal reviews without any changes She then kept me informed of my status even after my application was though the review process.Just recently my application ... read more

Tracie K 

on BBB

a year ago

I was very ***** about filing for the *** tax credit at first because of the amount of work on my part. However, after a couple of months, with the help of ***********************, we completed the initial process. Thereafter, I had the pleasure of being connected to ********************* who kept me informed the rest of the way. She was very helpful answering all of my questions and addressing my concerns. She contacted me at least 3 times per month giving me updates. It took about 8 months to receive all of our checks and ... read more

Shannon W 

on BBB

a year ago

Innovation Refunds was great to work with. ***************** kept in contact with me the whole time, calling and emailing me every month to see if I had any questions and give me a heads up on the waiting period on when to expect to hear from the **** He was easy and pleasant to talk to and his team, ********************* and ******************* were great to work with as well. 

Dave J 

on BBB

a year ago

We contacted Innovation Refunds in late 2022 to apply for ERTC. This entire experience has been very positive. Their representatives explained the program thoroughly and answered all of my questions. Once the paperwork was submitted they continued to keep in touch with me by phone or email. The entire process took from November 2022 to July 2023. Special thanks to *************************, *********************** and ********************************************************** 

Ryan M 

on BBB

a year ago

We started the process early in 2023 and once all the paperwork was submitted to the *** we started to receive our checks approximately four months later. They were easy to work with and ********************* our Customer Account Representative kept in touch with us throughout the process. I would highly recommend them. 

Jennifer S 

on BBB

a year ago

Innovation Refundsmade the process very easy. They kept in touch to make sure things were going good and if we had any questions. Debbie Blanchard, Brad Shannahan and Aylsia Meyers were very helpful. Highly recommend. Thank you! 

John G 

on BBB

a year ago

We are a small credit union with 18 employees. We worked with Innovation Refunds to obtain the employee retention credit (ERC) provided by the CARES Act, since we kept our employees on payroll during the pandemic. Innovation Refunds was so easy to work with, as they provided us with one of their employees who worked with us every step of the way. In particular, Debbie Blanchard, was a fantastic employee who helped us and stayed in touch with us through completion when we received our ERC refund. So, we highly recommend Debbi... read more

Kim C 

on BBB

a year ago

The company was fast and efficient and did just want they stated they could do for my company. The process started in January and I received the money in July. They always answered questions I may have had and helped me to understand why I qualified for this program when my CPA's stated I didn't. Definitely, would recommend the company to others. 

Karen C 

on BBB

a year ago

We were turned down twice, then we went to Innovation Refunds. From the start of the process which was January, we worked with some amazing people from start to finish in July! Nick was in contact over the past few months to assist us in every step of the way. Nathan, Zack, and Nick Thank you!!! This is a great company that looks out for you, I highly recommend them.