Innovation Refunds

Jeffrey W 

on BBB

a year ago

Took my information and never heard from them again. Initially was contacted by ******************* of innovation refunds. Very pleasant answered all my questions but that's where it stopped, never heard from them again. Promised an evaluation based on the information I sent and never received anything back. Their phone number is loop of false hope....you are next in line then back to the beginning please leave a message. Could not speak to anybody. Left messages, sent emails, made phone calls with not response. Then I tried... read more

Aleksandr C 

on BBB

a year ago

Innovation Refunds did a great job getting CARES refunds for our business. Working with them was a very pleasant experience - they provided good instructions and timely updates on the refunds status. Big thank you to ***, ***, ***, and ***! 

David K 

on BBB

a year ago

This entire process, while lengthy, was carried out effectively. My main contact was ********************* who was very quick to reply (and she always did) and answer questions and concerns. I'm glad I was able to claim my refund, thank you Innovation. 

jason W 

on BBB

a year ago

They have helped a lot of companies and done a lot of good for business owners. However they do not feel the same about their employees. They just did a massive firing of all their remote contract workers without any notice at all. *************************** cares only for himself and the 57 corporate officers/buddies in **********. Why work with a company that doesn't even care about the employees that depend on them for a living. 

Donna N 

on BBB

a year ago

Innovation Refunds is an excellent company to work with. *************************** and ****************************** made the process easy, understandable, and I was amazed to receive the refund in a timely manner. They are a professional company that has been a blessing to my small company and my employees. Thank you so very much **** and *****************. 

Anita W 

on BBB

a year ago

Very professional service and customer service from *********************************** and *********************** was awesome. Strongly recommend this company. Representatives very knowledgeable and kept me informed every step of the way till I received my refund. 

Dawn T 

on BBB

a year ago

Very impressive business! When I had issues understanding what was needed, ****** and ******** went out of their way to help me. Our accounting program had glitches and would not give me the information I needed for 2019, yet they came up with a solution. I never thought we would qualify for credit, because our business, when opened, made more than the previous year; they knew the solution, and made it happen! Highly recommended! We can't thank them enough! 

Josh C 

on BBB

a year ago

This company is not a registered accounting firm and if our *** wasn't involved in this, we would have been in HUGE trouble if the *** ever audited our claim. Innovation Refunds may make this easy for people to claim these credits, but in the event of an audit, many clients will be in a world of hurt.To elaborate, our sales rep told us we qualified for the credits based on "limited commerce". He told us that their work was guaranteed and their insurance would cover any repayments we had to the *** in the event of an audit. H... read more

Matthew S 

on BBB

a year ago

***** was wonderful to work with. Though this process is lengthy (8 months to receive all checks) and the fee is steep (25%), it was well worth it. We received roughly $130,000 in tax credits from previous years. I tried to apply for the **** on my own and did not qualify based on financials alone. Thanks to Innovation Refunds, we were able to qualify for all employees for 6 quarters. They were in communication throughout the entire process and helped us get the maximum credit possible.