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INFINITI of Scottsdale

4.6

About this business

Location details

7601 E Frank Lloyd Wright Blvd, Scottsdale, AZ, 85260, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.61,928 reviews
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Kimberly's profile image
Kimberly 
a year ago

I was contacted shortly after by the dealer regarding my inquiry 

ClaudiaL's profile image
ClaudiaL 
a year ago

Great customer service 

James's profile image
a year ago

Good follow-up 

Jarren's profile image
a year ago

I went for a test drive and liked the car but wanted to get an inspection from a third party so I made an appointment for later that week. I only found out they sold the car because they missed the appointment, prompting me to call them. To make matters worse, the general manager contacted me the following day wondering if I am still coming by later today to pick up the car that he hadn’t realized they sold… 

Business response:

Jarren, we’re disappointed to hear there was miscommunication with our team. We’re happy to discuss this situation with you directly. Please contact Jonathan Bryant, Sales Manager, at 480-718-3835 to discuss your situation further 

Major's profile image
a year ago

We had a good experience although we didn't purchase the car. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

Mlmartinez's profile image
Mlmartinez 
a year ago

They were nice enough but we could not tell who we were dealing with- and they were not willing to negotiate. We walked 

Business response:

We appreciate your feedback regarding your interest in a vehicle. We strive to provide competitive pricing on our vehicles and would be happy to assist you in the future with any other inquiries. 

boboski_xc's profile image
boboski_xc 
a year ago

Well spoken salesman informed me on vehicle sale and offered to help find others alike 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

K's profile image
a year ago

Reasonable and responsive 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

Alex's profile image
a year ago

I tried to add 2% to my interest rate when they ran my credit through my financial institution and raised it. I verified with my credit union and they did not give them the rate they said and did not ask me for the $5K down they claimed. Buyer beware. Come with a preapproved loan from your financial institution before you trust them to return with a deal. 

Business response:

Alex, we strive to shop our customers the best rates and unfortunately the interest rate is ultimately decided by the lender. We'd be happy to discuss this with you directly as well as address any related questions. Please contact William Munz, Executive Manager, at 480-718-3835 to discuss your situation further 

Frequently asked questions about INFINITI of Scottsdale

How is INFINITI of Scottsdale rated?

INFINITI of Scottsdale has a 4.6 star rating with 1,928 reviews. 

When is INFINITI of Scottsdale open?

INFINITI of Scottsdale is open now. It will close at 6:00 p.m.  

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