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7601 E Frank Lloyd Wright Blvd, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Max and Dave were great!
In and out in 30 minutes, deal done on the phone no dealership games and scams and fees like all the other dealers in Scottsdale. Very pleasant experience
Business response:
Thank you for sharing your experience, Neil. Hearing that the process was straightforward and that you felt respected throughout makes a real difference to us. We work hard to keep things simple and honest, and it is great to know that came through for you. We hope to see you again at INFINITI of Scottsdale!
This was a very depressing situation I communicated with Max at Scottsdale Infiniti. Said I wanted the car and I be in the next day to get it. They sold it the next day. Didn't ask if I would put a deposit down didnt even tell me. The car was there for 47 days. I would have came in the day I messaged him about its availability but work for the airlines and was not in town.
Business response:
We are disappointed to hear about the concerns you experienced regarding the availability of the vehicle and communication during your purchase inquiry. We understand the importance of clearly communicating available options, including deposit procedures, so customers can make informed decisions when they are unable to visit immediately. Please contact Jim Hedine, our Sales Manager, at 480-718-3833, or Travis Lee, our Loyalty Manager, at 480-556-8693 so we can discuss this further.
Roger is AWESOME! highly recommend shopping for a new ride with them.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team! Your recommendation means everything to us, and we're so pleased that you had such a positive time while shopping for your new vehicle. It's fantastic to know that our staff provided the exceptional service you deserved. Thank you for choosing INFINITI of Scottsdale, and we hope you absolutely love your new ride!
First I’ll give a quick story about what happened and how in my opinion I would NOT purchase a used vehicle from this establishment. First I found the exact car I was looking for and still available. So far so good. Got a fair price for my trade in. And a fair price for the car. Was told the car had factory powertrain warranty so all sounded great at this point. That’s when the nightmare actually started. So I take the car home and within a few days the check engine light comes on which is weird for a 2023 BMW M2 with 10k mi... read more
Very helpful and nice sales associate!
Business response:
We are elated to hear about your positive experience with our sales team! Your kind words about receiving helpful and friendly service mean so much to us. We take great pride in ensuring our customers feel valued and supported throughout their visit. Thank you for taking the time to share your feedback - it truly brightens our day to know we made such a good impression. We look forward to continuing to serve you.
Answered my questions
Business response:
We are absolutely thrilled to hear that we could provide you with the information you needed. Having knowledgeable team members who can address your concerns and provide clear answers is something we take great pride in at INFINITI of Scottsdale. We appreciate you taking the time to share your positive experience and look forward to assisting you again in the future.
Very efficient and friendly
Business response:
We are delighted to hear about your positive experience with our team. Your feedback about our efficiency and friendly approach means so much to us at INFINITI of Scottsdale. We work hard to ensure every customer feels welcomed and receives prompt, professional service. Thank you for taking the time to share your thoughts - it truly makes our day to know we met your expectations.
Great experience. The sales team was very helpful.
Business response:
We are thrilled to hear about your wonderful experience with our team. Your feedback about our sales team being helpful truly means the world to us. We work hard to ensure every customer receives the supportive service they deserve, and it sounds like we hit the mark for you. Thank you for taking the time to share your positive experience with INFINITI of Scottsdale.
INFINITI of Scottsdale has a 4.6 star rating with 2,283 reviews.
INFINITI of Scottsdale is open now. It will close at 8:00 p.m.
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