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INFINITI of Denver

4.6

About this business

INFINITI OF DENVER is a Colorado-owned, family-ran luxury automobile dealership providing sales and service of new INFINITI & preowned vehicles. INFINITI OF DENVER is the #1 INFINITI Dealer in the West Region in 2020* & #1 INFINITI dealer in the US by Reputation.com.** INFINITI OF DENVER is proud to offer unique, premium benefits to its customers, including free INFINITI loaner vehicles, complimentary valet pick-up and delivery-Home by INFINITI OF DENVER and 24-hour roadside assistance. *2020 INFINITI West Region New Car Sal... read more

Location details

2990 S Havana St, Aurora, CO, 80014, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 7:00 p.m.
SunClosed
4.62,258 reviews
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EJ Delacruz-Jiron's profile image
EJ Delacruz-Jiron 
recommend  Recommended
5 years ago

I have been a long standing customer with Infiniti of Denver, bought my last 3 cars there and service my vehicles at the dealership. I appreciate their excellent customer service and focus on customer satisfaction. Clark in service, is the absolute best, he always takes good care of me! 

Business response:

Thank you for taking the time to let us and others know about your experience at INFINITI OF DENVER. You have to option to choose anyone, so we appreciate you making us your dealership of choice. We will pass along the kind words to Clark! 

Sean Harris's profile image
Sean Harris 
recommend  Recommended
5 years ago

very responsive to customers needs... 

Abram Spohn's profile image
Abram Spohn 
recommend  Recommended
5 years ago

Jim and team were awesome. So easy to work with. Very happy with service 

Business response:

Thank you Abram for letting us know about your car-buying experience. We greatly appreciate you making us your dealership of choice. We will pass along the kind works to Jim and the team. 

Edna Luster-portwood's profile image
Edna Luster-portwood 
recommend  Recommended
5 years ago

Very Very understanding courtesy good customer service 

Business response:

Edna - thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We appreciate your business and hope we always exceed your experience! 

Mike Hardman's profile image
Mike Hardman 
recommend  Recommended
5 years ago

Amazing place to do business. Love my Red Sport and Clark in service always takes care of me! 

Business response:

Thanks MIke. We appreciate your continued support and love having you apart of our family 

Ahmad Shahin's profile image
Ahmad Shahin 
recommend  Recommended
5 years ago

You guys lucky to have jason , sean and deaniel in your team !! I had a great experience with this great dealership! Good job guys 

Business response:

Ahmad - Thank you for taking the time to let us know about your car-buying experience with INFINITI OF DENVER. We greatly appreciate it. We will pass along the kind words to Jason, Sean & Daniel on a job well done. Thank you for making us your dealership of choice. 

Margaret Odonnell's profile image
Margaret Odonnell 
5 years ago

STAY AWAY from the Infinity Service Department. They are a nightmare, and mine isn't over. I live in Steamboat Springs and have owned my car for two years, with no problems. Since mid-October, when we had our first snow storm, at the first sign of snowflakes, the car would begin to lurch and felt like it was loosing power, to the point it would barely move, even while floored. Apparently, what is happening is that the front sensor is malfunctioning and it sees the snowfl...Continue Reading 

Business response:

We are sincerely sorry for the challenges you have experienced with your QX60. Per INFINITI’s manufacturer warranty, they provide rental car reimbursement if you are without your vehicle and more than 100 miles away from the nearest dealership. As a result of that distance we are not authorized to circumvent the manufacturer’s policy and a loaner car being towed to Steamboat would not be authorized by the factory. It is unfortunate we could not provide a loaner, but we must adhere to INFINITI loaner car policy. We did find a... read more

Chris Smith's profile image
Chris Smith 
5 years ago

They can improve by shutting down this stealership 

Business response:

Chris, we sincerely apologize about your unfortunate experience with us. We would love to get this issue resolved as soon as possible. For all concerns, please contact our Service Manager, Tim Dyke, or our General Manager, Roman Gelfand. 

Megan Seibel Bortles's profile image
Megan Seibel Bortles 
recommend  Recommended
5 years ago

I worked with Ryan Cook and Aaron Swilley at IofD and both were quick to respond, friendly and aimed to please! Although I did not end up purchasing at IofD (only because I went with a different make/model that they did not have) I would highly recommend reaching out to them if you are interested in an Infiniti! 

Business response:

We appreciate your recommendation, Megan! We are glad you had a great experience with us. We will pass on the kind words to Ryan and Aaron. 

Frequently asked questions about INFINITI of Denver

How is INFINITI of Denver rated?

INFINITI of Denver has a 4.6 star rating with 2,258 reviews. 

When is INFINITI of Denver open?

INFINITI of Denver is open now. It will close at 8:00 p.m.  

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