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INFINITI of Denver
- Automotive
- Aurora, CO
About this business
INFINITI OF DENVER is a Colorado-owned, family-ran luxury automobile dealership providing sales and service of new INFINITI & preowned vehicles. INFINITI OF DENVER is the #1 INFINITI Dealer in the West Region in 2020* & #1 INFINITI dealer in the US by Reputation.com.** INFINITI OF DENVER is proud to offer unique, premium benefits to its customers, including free INFINITI loaner vehicles, complimentary valet pick-up and delivery-Home by INFINITI OF DENVER and 24-hour roadside assistance. *2020 INFINITI West Region New Car Sal... read more
Location details
2990 S Havana St, Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Business response:
Candy - our sincerest apologies on your experience with us. We should have communicated with you more effectively. It sounds like from our Service Manager, Tim, we have put you into a loaner as we are figuring out the issue with your vehicle. Our Shop Foreman & Master Tech, Joe is the lead on diagnosing the issue. You are in great hands. We appreciate you letting us try to fix the problem. Your business is important to us.
We got a Infiniti 2012 M56x from you last month. We had the vehicle for two weeks and the “ check engine soon” light 💡was on. We were lucky it happened when we were driving it at the parking lot not Highway. CAN’t IMAGINE... The vehicle was not able to drive up to 10miles/hour. The salesman Micheal promised that they would check through the safety checklist before we got the vehicle. But in two weeks we had to deal with a towing company ourselves for able to drop it off. Have been two weeks since 1/6/20 we still waiting for... read more
Business response:
Candy - our sincerest apologies on your experience with us. We should have communicated with you more effectively. It sounds like from our Service Manager, Tim, we have put you into a loaner as we are figuring out the issue with your vehicle. Our Shop Foreman & Master Tech, Joe is the lead on diagnosing the issue. You are in great hands. We appreciate you letting us try to fix the problem. Your business is important to us.
RecommendedBrendan Allen in sales and Karen in finance were absolutely amazing! They are definitely an asset to Infinity!
Business response:
I am happy to hear your time spent with Brendan and Karen was pleasant! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We look forward to seeing you in the future.
Best service ever!! Whether the service is big or small, they wash your car, they valet or give you a loaner. Top quality work. I know I pay for it, but I don’t care...it’s worth it.
Business response:
Thank you for taking the time to let us and others know about your experience at INFINITI OF DENVER. We look forward to assisting you with your future sales and service needs.
Great service for the reason the car was at Inifiniti but they also noticed a secondary problem abd took care that at no additional cost. Thanks
Business response:
Hi Allen!! We appreciate your feedback and, at Infiniti of Denver, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the service experience as easy and stress-free as possible. We look forward to assisting you with your future service needs.
Experience was great! Prices and customer service was amazing.
Business response:
Thanks for this nice review! We appreciate your feedback and, at Infiniti of Denver, we always strive to provide the utmost in quality and customer satisfaction .We look forward to seeing you in the future.
excellent customer service and Chris Madigan is on top of everything needed. for service
Business response:
Thank you for taking the time to let us and others know about your experience at INFINITI OF DENVER. We will pass along the kind words to Chris!
Very professional service
Business response:
Thank you for taking the time to let us and others know about your experience at INFINITI OF DENVER.
Service was terrific. Jeremy explained what was needed and then advised me that although my car battery was still working they would replace it without charge because it would soon fail and there were only two days left on my warranty.
Business response:
We make sure all of our employees are knowledgeable and courteous, Jeremy will be glad to hear about your experience. Feel free to visit us if you have any further needs.
Frequently asked questions about INFINITI of Denver
How is INFINITI of Denver rated?
INFINITI of Denver has a 4.6 star rating with 2,258 reviews.
When is INFINITI of Denver open?
INFINITI of Denver is open now. It will close at 8:00 p.m.
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