Indian Creek Nursery - Altamont, TN

Roger L. 

on Birdeye

4 years ago

I wish I had checked these reviews before I dealt with Tennessee Wholesale Nursery. I ordered 10 shrubs in early March 2019, received my order 6 weeks later only to discover it was the wrong order and what's more, everything in it was dead. I notified them, received the correct order a week later, but again, everything was dead. I no longer wanted anything to do with the company and asked for a refund. They insisted I had to send my order back at my own shipping expense. I did so, sent them the shipping receipt, and asked fo... read more

Bridget M. 

on Birdeye

4 years ago

Do not do business with this organization. First, they ship you substandard products. Then the real fun begins when you try to either get your products replaced and forget about getting a refund. They will put you through hoops to get a refund. Actually, I have no confidence that they ever have any intention of refunding your money or making good on your purchases. There are many other reputable gardening supply companies out there.  

The V. 

on Birdeye

4 years ago

First, the trees are so sad. Definitely a few of them will never grow. Second, I didn't receive some items- should have received it a month ago.... I am still trying to get a refund but they say they only issue in store credit, which is not very clear when you purchase until there is a problem. I'm thinking if I never got the product, I should get my money back which there is a section that they might take the fault, but I am not holding my breath. They are scamming people. 139 complaints on Better Business Bureau with m... read more

Tn Nursey s. 

on Birdeye

4 years ago

One star is too much for this company. I purchased 25 white pine trees. Trust me when I say that these trees showed zero care during uprooting along with even worse customer service. How a company gets away with short, one word responses to my questions like they seemingly have a natural grudge against customers is beyond me. The trees roots (calling them roots is an exaggeration) were cracked and showed other obvious signs that they were nothing short of ripped out of the ground and folded into a box. The company is quick... read more

Jeremy B. 

on Birdeye

4 years ago

-5 stars! So BAD! They take your money and run and don't care. Check all the reviews...not just the google ones where they give free things away for positive reviews. They send you whatever they want to, it doesn't matter what you order. They send much smaller trees than promised...then give you the run around. AVOID  

Chris L. 

on Birdeye

4 years ago

If i could give zero stars i would. This outfit sells plants alright but they are also crooks. Beware these people will double charge you and claim that the extra charge was to make up the difference in estimated shipping. In my case i bought 84 dollars worth of plant material which included estimated shipping and then they charged me again for 34 dollars and claimed it was the difference in shipping. I have family that work at fed ex and believe me it does not cost 34 dollars to ship a 12x12x 8 box priority with USPS, ... read more

Marilyn E. 

on Birdeye

4 years ago

If I could give one star I would. I received a river cane tree that they claim is shipped dormant. I planted it and waited a month and it is dead. Not dormant. It was dead when it arrived. To make matters worse you can only order this tree twice per year (early spring and fall). I left a bad review, which they did not post on their site. To me that is misleading. I bought other plants from another company and they arrived in great shape. I will never order from here again! 

david g. 

on Birdeye

4 years ago

do not order anything from these rip offs! the only warranty on any plants you receive are in store credit for another order of dead or dying plants. you will receive no money back on debit or credit card for your order. 

Jessica T. 

on Birdeye

5 years ago

We ordered 71 (3-4’) northern privet bushes through TN Nursery. I emailed right after our order to request no substitutions and was accommodated with a response within a day or two. The bushes arrived within a few weeks and were in a dormant state, as was described. We planted them that day and covered them with mulch the next day. We have been watering them daily and they have all started to grow buds and bloom. None were dead. This was several weeks ago and all has been progressing well. It seems if you read and follow the... read more