Indian Creek Nursery - Altamont, TN

LINDA J. 

on Birdeye

3 years ago

I WONT BE ORDERING FROM THEM AGAIN, WHAT A RIP OFF. 

Nate V. 

on Birdeye

3 years ago

Was shipped what was supposed to be two Lobelia cardinalis bare roots. There were four of them, all relatively large and quite healthy. A surprise to be sure, but a welcome one. Already putting up new growth a few weeks after shipping.  

Margaret E. 

on Birdeye

3 years ago

Less than professional. Pond plants ordered that I cannot put in my pond because i have mo idea if they are what I ordered. Substitution were made, plants not shipped in the gel median as described and plants not labeled properly. Arrive in zip lock bags - dry. illegible light purple handwriting on 2 of 4 bags. Horrible customer service. 

Carol Oese C. 

on Birdeye

3 years ago

If I could give less stars I would. Do not order from this company. I ordered a bunch of plants back in May for June delivery . It was over the amount required for free shipping, unfortunately, you needed to use a coupon code to get it. I wrote, asked if they would give me free shipping or do something to credit the shipping and they said no. As previously stated by the other reviewers, the customer service is atrocious. I should have paid closer attention, I ll know better next time 

Emily K. J. 

on Birdeye

3 years ago

I echo a lot of other buyers. I ordered 10 sq. ft. of carpet moss. What I received was 2 garbage bags of small pieces of different kinds of moss. It was full of weeds and measured about 5 sq. ft. The customer service was atrocious. They actually said the moss will expand to 10 ft when doubled! They never addressed the weed issue but said I could return it. If you look at their return policy it is a joke. They will only give you store credit for 40% of the price. They even threaten on their website to damage your credit if yo... read more

James S. 

on Birdeye

3 years ago

The worst Nursery I have ever worked with! Be aware when buying more than 100 plants their "Warranty" rules are only playing in their hands! - Really unprofessional Customer Service - They trick you when buying more then 100 plants there is no warranty at all! - This is the biggest rip-off I have ever seen! I just lost 500$! I'm the most relaxed person on earth but making business with them is horrible! I've ordered 290 beech seedlings in March ... the box arrived, a bit damaged but the seedling were fine. I w... read more

larry d. 

on Birdeye

3 years ago

Horrible business. I ordered 10 ferns and 5 coneflowers. Planted them immediately the day I got them. 5 ferns came up, zero coneflowers. And it took seven (yes seven) weeks to receive them. I (stupidly) ordered some moss before receiving the ferns and "dead" flowers. Not received after eight weeks I tried cancelling and was ignored, filed dispute on credit card and after credit card company notified them (2 weeks later) they shipped. DO NOT BUY FROM THIS COMPANY.  

Kate F. 

on Birdeye

3 years ago

What a horrible business. I ordered plants that were shipped May 11th. They arrived May 30th. After 19 days in shipping, they were completely dead. The nursery website states that plants are good for 10 days in shipping. This nursery confirmed via my photo that they were dead, but refused to refund my money since I “received my shipment.” Absolute nonsense. Find any other nursery to order from instead of Tennessee Wholesale Nursery. 

Paul F. 

on Birdeye

3 years ago

Complete fraud. Ordered 25 Halls Honeysuckle plants. Received 15 dried twigs in a 7 inch box - the plants in a large trash bag with no moisture. Sent two emails that were never answered. No answer to phone calls. Unfortunately, never checked online reviews- they are repeat with negative views.