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Indian Creek Nursery - Altamont, TN

2.1
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About this business

Location details

856 Main St, Altamont, TN, 37301, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
2.1152 reviews
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Cheryl T.'s profile image
Cheryl T. 
on Birdeye

6 years ago

Never again buy from this company. Plants are horrible and after being on the ground over 4 mo they are dead dead dead. Dormant my butt. Don’t waste your Money go to garden center near you 

Vanya S.'s profile image
Vanya S. 
on Birdeye

6 years ago

NEVER, NEVER, NEVER again will I buy from this company. First order they sent the wrong product. They claimed that I have to put in a comment "no substitute" But when I told them not to substitute items, they ignored the comment and sent me the wrong product anyway. No response when I emailed them about the issue. Talk to credit card company and they told me that I have to return the plants with no return label for a store credit so they could send me more wrong plants. NO REFUND Go to Better Business Bureau site before you ... read more

Stephen's profile image
Stephen 
on Birdeye

6 years ago

SCAM ARTISTS - STAY AWAY! 

Janet's profile image
Janet 
on Birdeye

6 years ago

They tried to send the order as winter approached in spite of definitive spring request. When order did arrive in spring they sent white clover, and some unknown sedge. It did not remotely resemble my order. Their fallback is the 'no substitution' clause. If you don't check it they can and will send you virtually anything. Notice how so much of their stock has the same price...so they can substitute lesser or equal value at will. DO NOT ORDER 

Peter H.'s profile image
Peter H. 
on Birdeye

6 years ago

Ordered 10 eastern cedar trees in Oct 2015. Took 4 weeks for 5 to arrive and all dried out for lack of moisture on the bare roots and dead as door nails. Took pictures and they reshipped 10 as ordered. Again weeks later my local post office asked me to come to the post office and look at the broken boxes and displaying 10 totally dead dried out trees and brittle bare roots. Refused delivery and contacted them. Here we are in Spring 2017 and my order is still showing "awaiting fulfillment". Total waste of $108. Stay far, far ... read more

Douglas H.'s profile image
Douglas H. 
on Birdeye

6 years ago

Avoid these guys at all cost. They shipped the wrong plant and stalled for 6 weeks to fix their mistake. 6 phone calls and 20 emails for a $10 order. They give the runaround hoping you'll just give up and accept the loss. This should have been an easy fix, they made it awful. Never again! If they can't handle a little order how will they do a large order. 

Keshi's profile image
Keshi 
on Birdeye

6 years ago

Absolutely terrible experience. Many plants were missing. The ones that came were dead. They made us pay to ship back the dead plants, and then only offered store credit for a fraction of the amount. Absolutely worst shopping experience. Basically seems like an online scam - I don't know if they are even a legitimate business. 

Jason R.'s profile image
Jason R. 
on Birdeye

6 years ago

When I received my shipment, I discovered that they had left a plant out of my order. I wrote them immediately so that they could send the missing plant. I was told there was a shortage of that plant and basically I was out of luck. However, they still charged my credit card for the missing plant plus shipping. After numerous unhappy emails, they offered to give me a store credit of less than half of what it would cost to re-order the plant. I guess there is a reason they have a one-star rating on yelp and with the BBB.... read more

Scott's profile image
Scott 
on Birdeye

7 years ago

Trees For Sale Online, also know as tnnursery.net, per my order and request, sent me a grey dogwood tree last year during the "dormant" period with explicit instructions on planting and caring for said tree with the understanding that it would, indeed, grow. Unfortunately, it did not. More specifically, after nearly five (5) months of care, it's just a stick in a pot. Furthermore, after contacting said company for a refund or a new tree, they (Hollie) stated that I must send the tree back in order to receive a refund (at my ... read more

Frequently asked questions about Indian Creek Nursery

How is Indian Creek Nursery rated?

Indian Creek Nursery has a 2.1 star rating with 152 reviews. 

When is Indian Creek Nursery open?

Indian Creek Nursery is closed now. It will open tomorrow at 9:00 a.m. 

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