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Imperial Cars

4.4

About this business

Imperial Ford is a located on the Imperial Cars campus where we have of 1600new and quality pre-owned vehicles for sale on our 52 acre campus. In addition to our Ford dealership we also offer a Chrysler, Dodge, Jeep, and Ram dealership and a Chevrolet dealership. For our customers convenience we also have a Wash & Detail center, rental cars, a restored diner where you can enjoy a delicious meal and retails space including a hair salon, barbershop, jewelry store, andmedical center. 

Location details

8-18 Uxbridge Rd, Mendon, MA, 01756, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.42,592 reviews
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Erin Lewis's profile image
Erin Lewis 
7 years ago

We just bought a New Ford Super Duty 250 last week and it was the easiest purchase ever. Our salesman, Bob Champagne, was amazing and very knowledgeable. I would recommend Imperial to anyone seeking to buy a new vehicle. Make sure to see Bob in the Ford section,he knows how to treat customers. 

Rachel Ashlee's profile image
Rachel Ashlee 
7 years ago

My Fiancé and I purchased a 2017 F150 STX today with next to no mileage. We looked at a lot of options throughout the day- both new and used. Our salesmen,Dave Bertulli was incredibly helpful and went above and beyond to help us get the right vehicle and the best options. Bob in the finance was also wonderful to work with- he was knowledgeable and helpful to a fault. The Imperial team met every need up to and including feeding me after our truck purchasing adventure. I would highly recommend this dealership. 100% worth the r... read more

Chris Caruso's profile image
Chris Caruso 
7 years ago

Awful service by the parts “director” at the Ford store. Called to order a part, asked for the part number he had since it didn’t match the part number I took out of the vehicle and I wanted to research. He downright refused to give out the full number unless I purchased the part, said the screen only shows the part number after it is ordered. Guy was rude, unhelpful, and clearly lying. Buyer beware, customer service training would have helped resolve this one, now I have to travel to Franklin Ford to buy the part. 

Richard Kingston's profile image
Richard Kingston 
7 years ago

I wanted to share by far the most frustrating car buying experience I have had in my 40years. There isn't enough space here to put down all the details but this should of been the easiest sale of the year. The customer service and response from Kim in the finance dept was awful, no call backs, bad responses when I did reach her. They could not accommodate a meeting before there team meeting, even though I was traveling 2hrs, at 9am. They couldnt FedEx me the documents that I needed to complete the sale to save me a needless ... read more

Alyssa Stutzman's profile image
Alyssa Stutzman 
7 years ago

They worked extremely hard for me and took note that I was coming out of state. They made sure I never wasted a trip! 

Christopher Anthony's profile image
Christopher Anthony 
7 years ago

Bought my Chrysler 200 S here from Alfred Antolini. It was an excellent experience and got a great deal. I wouldn't go anywhere else! 

Melissa Papp Hallett's profile image
Melissa Papp Hallett 
7 years ago
Steven Enos's profile image
Steven Enos 
7 years ago

Made me do all kinds of paperwork for a car that never been serviced before and after all that they call me and say it’s going to the auction has too much wrong with it so what’s it doing on your lot thanks for waisting my time 

Trish Martin's profile image
Trish Martin 
7 years ago

The dealership it the worsted. I would never buy a car from them again. bad salesman and they suck for service. big rip off and no help when you're stranded on the side the road. Sales manage just give you a history lesson and hang up on you. I think the little fat bastard from Mendon needs to teach his salesmen how to take care of his customer and not rip them off. I give them less than zero 

Frequently asked questions about Imperial Cars

How is Imperial Cars rated?

Imperial Cars has a 4.4 star rating with 2,592 reviews. 

When is Imperial Cars open?

Imperial Cars is closed now. It will open tomorrow at 12:00 p.m. 

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