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IKEA

4.1

About this business

Location details

4400 Shellmound St, Oakland, CA, 94608, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.19,799 reviews
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Jon Joseph's profile image
Jon Joseph 
8 years ago

The customer service has indeed taken a downward spiral. Tons of customers, far too much merchandise displayed and not enough inventory, and cashiers that forget the simplest of pleasantries: Hello, thank you , have a nice day. Instead they glare at you and dismiss you when your transaction is completed by handing you your receipt. 

Jessica Tack's profile image
Jessica Tack 
8 years ago

I am so disgusted with this IKEA location. After three terrible recent experiences there I feel the need to vent on this page. May you be warned, friends! 

Jon Bebe's profile image
Jon Bebe 
8 years ago

You could have a customer service line that works and not have delivered my furniture to the wrong place! 

Jacey Song's profile image
Jacey Song 
8 years ago

I went to IKEA Emeryville to buy number of furniture at the same time. I ordered delivery and assembly as well. On the day of delivery, my time slot was supposed to be in between 10AM to 2PM but the delivery/assembly crew did not arrive until 4PM. I made a call to IKEA customer center around 1:50PM and it took me 2 hours to be connected to the customer representative. When the delivery crew arrived, they did not bring one of the furniture that I ordered. I asked them where i...Continue Reading 

Liz Arias's profile image
Liz Arias 
recommend  Recommended
8 years ago

Great experience as always! Found all the items I needed. I sold all my items in Florida and move here! Great place to get started in California! 

Tracey Luttrell's profile image
Tracey Luttrell 
8 years ago
Carmen Avila's profile image
Carmen Avila 
8 years ago
Schuman Yu's profile image
Schuman Yu 
recommend  Recommended
8 years ago

Located in the shopping mall with most of the retailers located together. Enjoy shopping there and the food is good and valued. 

MaryElyse Stone's profile image
MaryElyse Stone 
recommend  Recommended
8 years ago

I like IKEA. I mostly shop locally, at stores that are independently owned, but there are some things for which IKEA is my go-to source. 

Frequently asked questions about IKEA

How is IKEA rated?

IKEA has a 4.1 star rating with 9,799 reviews. 

When is IKEA open?

IKEA is open now. It will close at 9:00 p.m. 

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