This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Hyundai Motor
- Auto Parts & Supplies
- Fort Wayne, IN
About this business
We sell new Hyundais and certified and non-certified vehicles in all makes and models. We alse have the #1 rated Service Department in Customer Satisfaction in the entire district and have technicians factory trained in all makes and models. We are the only Hyundai dealership in the area to DOUBLE America's Best Warranty to 20 Years / 200,000 Miles. Come see for yourself how happy you can be at the Happy Car Store, Glenbrook Hyundai!
Location details
4801 Coldwater Rd, Fort Wayne, IN, 46825, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My cars been there for two months sitting in limbo, no ones given me information or reached out of there way to explain what's going on, I've had to call them, send emails, text them, and each time I was told something entirely different, in all of this time they FINALLY ordered parts, haven't even started anything at all on my vehicle. Worst customer care ever! I would not be angry if someone would have at LEAST reached out and let me know whats going on. I would strongly advice you to not get your car serviced here, buying... read more
Recommended❤️Glenbrook Hyundai great customer service. Service Department explains everything very helpful.
Recently purchased a second vehicle here (around 60 days ago) - it is financed — glenbrook Hyundai has not completed title work for us to get it plated. So we are currently paying for a second vehicle we can’t even legally drive. Keep getting the run around from them from day 1 with other things as well. (we sent our proofs of addresses several times and they kept getting lost and we’d be asked to send more proofs of address). This establishment is very disorganized and does not care a bit about their customers once they hav... read more
Business response:
Brandi - We already have your proof of residency. We need the title to your trade vehicle. We've spoken to Steven multiple times, including the date of purchase, and mentioned that all we need is the title to your trade vehicle. Once we have that, we can complete your title work for your new vehicle.
I was told one interest rate to get me to sign paperwork and then once I signed, the interest rate went up. Also I didn’t even get home before my front bumper started to fall off, I called immediately and was told they would discuss it with the manager in the morning. The morning comes and I’m told that they will take care of it for me and I would just have to come back. I come back to the dealer and am then sent to a collision center where they want me to pay for new parts and I’m like, the dealer said it would be taken car... read more
We called around to a few different places regarding her credit and At 11am Trent from Glenbrook Hyundai assures is if she would get approved anywhere in Fort Wayne it would be there as they work with “30 different lenders” and could potentially get her in a car “today”. Lie number 1. I explained to him the credit score and everything and he seemed assured that he could work with it. I told him I have too much debt to income ratio because I own too many things and have too ...Continue Reading
Be honest... We brought the car in for a recall notice repair. As is typical, an inspection was performed. Several items were listed. Of all the items listed, only 2 were found to be necessary. I'm either inclined to believe the technicians are not as competent, or someone is lying to me. This is not the first time we've had items listed in an inspection that turned out to be falsely reported. The only reason I ever come to Glenbrook Hyundai is if a recall notice has to be addressed. After this visit, I'll be seeking a diffe... read more
Excellent service in all departments
my salesman didn't disclose any money for my trade, or what the sale price was on the new car, told him my budget was comfortable at, never come close to it, if it wasn't for the Hyundai reputation, I would have walked away, yes it was my fault for not asking, but definitely should have disclosed everything not just payment. I didn't even get 0% intrest on the loan either, which I thought was available to entice people to buy cars. my first Hyundai and last.
they customer service representatives were get...I fell asleep a few times during service due to working all night and they serviced my vehicle kept my updated and didn't judge the fact that I kept falling asleep...great service 👍
Frequently asked questions about Hyundai Motor
How is Hyundai Motor rated?
Hyundai Motor has a 2.8 star rating with 203 reviews.
When is Hyundai Motor open?
Hyundai Motor is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com