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Hyatt Regency Maui Resort and Spa

4.5

About this business

Property Location With a stay at Hyatt Regency Maui Resort & Spa in Lahaina (Kaanapali), you'll be minutes from Kaanapali Beach and Kaanapali Golf Courses. This 4-star resort is within close proximity of Whalers Village and Whalers Village Museum.Rooms Make yourself at home in one of the 806 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Rooms have private lanais. Cable programming and video-game consoles are provided for your entertainment, while complimentar... read more

Location details

200 Nohea Kai Dr, Lahaina, HI, 96761, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.55,299 reviews
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Kelly Marie's profile image
Kelly Marie 
7 years ago

I am appalled at the customer service at this location. As a travel agent, I pride myself on providing the best customer service to my clients and because of the poor communication between staff at this location, I have had to let my clients down. My client is staying as an invited speaker at a conference at this hotel. The conference booked 5 nights for him, I booked an additional night for him. I called 1 week in advance to confirm BOTH reservations and to ensure that he would NOT need to switch rooms. I was informed by th... read more

Business response:

Aloha Kelly, and thank you for your review. We appreciate you bringing this to our attention while your client is still in house with us. Please send us a private message with some more information, so that we can help resolve this issue for your client. We apologize for the inconvenience. 

Polly Angelakis's profile image
Polly Angelakis 
7 years ago

The #Hyatt staff were fantastic during the "wrong button" false alert. They calmly and firmly directed people indoors within seconds of the alert. Before we took shelter in our awesome bathroom we looked out the window and saw people calmly walking indoors. The alerts over the pa system were calm and firm and directed people indoors. Major kudos to #hyattlife staff for their grace under pressure. I'm sure it wasn't easy, especially while also worried about loved ones at home. 

Steve McMahon's profile image
Steve McMahon 
7 years ago
유지희's profile image
유지희 
7 years ago

Excellent!! :) 

Kris Lee's profile image
Kris Lee 
7 years ago

My family would 100% disagree with the ratings of the Hyatt Regency Resort’s Luau of the Pacific. We’ve tried several others here on Maui and by far this one was worth every penny. 

Jean Patricee's profile image
Jean Patricee 
7 years ago
Angela Winter's profile image
Angela Winter 
7 years ago
Esmeralda Del Toro's profile image
Esmeralda Del Toro 
7 years ago
Jay Grossman's profile image
Jay Grossman 
7 years ago

Mediocre service, mediocre food, overcrowded. Over 3000 guest during the holiday week, all the pool chairs are taken by 7 AM, although the grounds are stunning and looking at penguins every day is ridiculously fun, I could do without the large crowd 

Frequently asked questions about Hyatt Regency Maui Resort and Spa

How is Hyatt Regency Maui Resort and Spa rated?

Hyatt Regency Maui Resort and Spa has a 4.5 star rating with 5,299 reviews. 

When is Hyatt Regency Maui Resort and Spa open?

Hyatt Regency Maui Resort and Spa is closed now. It will open at 9:00 a.m. 

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