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Hyatt Regency Maui Resort and Spa
- Hotels
- Lahaina, HI
About this business
Property Location With a stay at Hyatt Regency Maui Resort & Spa in Lahaina (Kaanapali), you'll be minutes from Kaanapali Beach and Kaanapali Golf Courses. This 4-star resort is within close proximity of Whalers Village and Whalers Village Museum.Rooms Make yourself at home in one of the 806 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Rooms have private lanais. Cable programming and video-game consoles are provided for your entertainment, while complimentar... read more
Location details
200 Nohea Kai Dr, Lahaina, HI, 96761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am appalled at the customer service at this location. As a travel agent, I pride myself on providing the best customer service to my clients and because of the poor communication between staff at this location, I have had to let my clients down. My client is staying as an invited speaker at a conference at this hotel. The conference booked 5 nights for him, I booked an additional night for him. I called 1 week in advance to confirm BOTH reservations and to ensure that he would NOT need to switch rooms. I was informed by th... read more
Business response:
Aloha Kelly, and thank you for your review. We appreciate you bringing this to our attention while your client is still in house with us. Please send us a private message with some more information, so that we can help resolve this issue for your client. We apologize for the inconvenience.
The #Hyatt staff were fantastic during the "wrong button" false alert. They calmly and firmly directed people indoors within seconds of the alert. Before we took shelter in our awesome bathroom we looked out the window and saw people calmly walking indoors. The alerts over the pa system were calm and firm and directed people indoors. Major kudos to #hyattlife staff for their grace under pressure. I'm sure it wasn't easy, especially while also worried about loved ones at home.
Excellent!! :)
My family would 100% disagree with the ratings of the Hyatt Regency Resort’s Luau of the Pacific. We’ve tried several others here on Maui and by far this one was worth every penny.
Mediocre service, mediocre food, overcrowded. Over 3000 guest during the holiday week, all the pool chairs are taken by 7 AM, although the grounds are stunning and looking at penguins every day is ridiculously fun, I could do without the large crowd
Frequently asked questions about Hyatt Regency Maui Resort and Spa
How is Hyatt Regency Maui Resort and Spa rated?
Hyatt Regency Maui Resort and Spa has a 4.5 star rating with 5,299 reviews.
When is Hyatt Regency Maui Resort and Spa open?
Hyatt Regency Maui Resort and Spa is closed now. It will open at 9:00 a.m.
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