Huntington Bank

Walid A 

on BBB

a year ago

I have been with this bank since 2018 with personal accounts . I opened a new business account a few months ago and when I made a check deposit through mobile banking that was given to me by my client I was told my account would be closing due to the check being fake. How could this possibly be my fault?! I was assured before the check even cleared that I would not have it closed as I called right away. Yet they are going to close it and not even discuss it with me. 

Monte H 

on BBB

a year ago

I made an appointment to meet with a customer service representative at a Huntington Bank outlet in the Twin Cities to open a 14-month certificate of deposit at 5.13%, as advertised on their website. On the day of the appointment, the representative inexplicably didn't show, so they sent out someone else who clearly didn't know what she was doing. I wanted to know the diference between 5.13% APY versus a straight 5% interest rate on the CD.. The woman had no idea. She called someone but said she didn't understand it enough t... read more

Felesha F 

on BBB

2 years ago

I have been making deposits at the Huntingtons ATM at this location for my ******* ****** *************** account for sometime now and never had problems. But for some reason I go one day to deposit $500 and the ATM machine kept my money and locked my card and told me I entered the money in an insufficient amount of time and to contact my bank. The staff at this branch location have not been helpful in any shape or form. Their favorite line is oh you can’t use another financial debit card at our atm but yet I have proof it c... read more

Fritz K. 

on BBB

2 years ago

Steer clear of Huntington Bank for SBA Loans. The front end is smooth and quick but after they approve the loan their documentation, consistency in actions across the client facing representative (i.e. some will blindly approve anything and others don't have good explanations why they deviate from practices you've done for months), they have no electronic repository for critical documents leading to multiple agents in multiple departments repeatedly asking for the same documents you've previously submitted (more than once), ... read more

Vedran C 

on BBB

2 years ago

They lied to their customers. I submitted a request for a reversal of a payment, was supposed to have received on 3-24-23. I log on, no credit received. Speak to their customer service, they said it was canceled. They lie to their customers. 

Dustin J 

on BBB

2 years ago

opened a few checking accounts with them a few days ago because I was going to be switching banks. I had to cancel a bank transfer and did it before the cutoff time so there should not have been any issues. 30 minutes after I canceled they informed me that they suspended my ability to transfer funds from my other bank to Huntington. I'm so glad I didn't have any money in Huntington yet. I generally have a lot of funds in the bank and was wanting to spread my funds with all the bank turmoil that has been happening. It's safe ... read more

Steven L 

on BBB

2 years ago

I would give this 0 stars if it was an option. I would NEVER recommend this bank to anyone after my recent interaction. Not only do they take out multiple payments and blame "system issues". They also can't refund your personal money because of, again, "system issues". They don't honor what their employees say, and their management is scripted. Please protect your money and your stress and never use them. I made a payment through their automated system that said it "had an error", so it transferred me to a representative to ... read more

Barbara L 

on BBB

2 years ago

If there was a zero I would have put that,they closed my account without telling me and I have to wait 7-10 for an explanation and a check for my money that was in there. Customer service did say they saw fraudulent activity,however I know every transaction made,before they bought out our little TCF bank that I was a customer for over 30 years with absolutely no problems ever,nothing but issues since day 1 with them . 

Delfredia D. 

on BBB

2 years ago

*********: I will not give Huntington Bank a star because I had to get another Jeep so I went through a car dealer and they put me through Huntington Bank I had a very mad experience when it was TCF so I was hoping that Huntington would be better not true. I payed my car loan ahead of the due date and Huntington still took money from my bank for a payment . I called and talk to a manager he stated that he was sorry and will refund one payment back to me and it will take 7 to 10 business day it's going on 15 days. I keep call... read more