Huntington Bank

Cindy S 

on BBB

a year ago

It looks like I'm not the only one to have a terrible experience with this bank. They fraudulently took $810 from me because of service charges on a business checking account that I had instructed them to close. They did not close the account. When I discovered the error, I addressed it immediately. After an over year-long battle with them, the final answer is that the fees will not be refunded. They are fortunate that I am unwilling to spend more money to hire a lawyer to recover my money. I'm sure that the court would rule... read more

John M 

on BBB

a year ago

I had a miss communication on my homeowners insurance between changing provider.was not told cut off date was midnight of the start of day and not end of day.One day lapse Huntington still charged me 5.99 .How can an insurance company write a policy for one day and issue it two months later.After long conversations with different customer representatives finally got an answer on dates.Very unprofessional services. 

Daniel B 

on BBB

a year ago

Do not bank at Huntington Bank. Ever! I transferred $37,000 out of my Huntington HELOC and into my Huntington checking. Two days later I decided to cancel that particular transaction. I transferred the $37,000 right back from Huntington checking to the HELOC. THEY PUT A TEN DAY HOLD ON THE FUNDS, 12 days with weekends . THEIR FUNDS, WHICH NEVER LEFT THE BANK. Do not bank at Huntington. 

Laura T 

on BBB

a year ago

I am filing a complaint against this bank because I feel it is neglect in servicing their customers. I have contacted this bank about charges that were not made by me yet they continue to pay them out of my account. The only money I have is my social security so I don't need a bank allowing fault claims after I have made them aware of them. Now will have to find myself another bank but other need to know before joining this bank. 

Nicholas H 

on BBB

a year ago

Absolutely worst bank I've ever had. They lack professionalism, customer service, and respect 

Beth S 

on BBB

a year ago

Horrible customer service! My husband and I are getting ready to travel to multiple states for several weeks. We wanted travel alerts put on our cards because we don't have any other credit debit cards. This is our one main form of payment, and we didn't want the embarrassment or inconvenience of charges being declined and then having to approve them via text message and recharge. My husband called the bank, and a representative helped him right away. He told my husband it was no problem. He asked if he was traveling within ... read more

Reacia L 

on BBB

a year ago

My 88 year old father died recently, I had to have his name removed from joint accounts at a Huntington Branch in University Heights Ohio. I brought in his death certificate. A few days later a hold was placed on the checking account. Someone from the branch called and told me I needed to bring in a power of attorney. I brought that to the branch and the hold remained. We had no way to pay bills, no way to pay aides that assist my mother. I seemed to annoy the branch manager. There was no one I could contact. A weekend witho... read more

scott d 

on BBB

a year ago

Opened a business account. No problems first 3 months. A customer filled out a check wrong and they deducted the returned check 2x instead of one putting the account negative. Went to the bank to straighten it out which they did but then told us corporate closed or account. They have is the account balance minus the pending saying that the pending would be paid. A well later so the pending have been returned unpaid and now we have late payments and fees and they money for the pending has disappeared. They basically stole our... read more

Stacy T 

on BBB

a year ago

DOES THIS BANK EVER RETURN A CALL????? I have left several voicemails and no one there ever returns a call! I am just trying to close my moms accounts…she passed away over 2 years ago (YES 2 YEARS) and I’m still trying to get this done! No one returns calls so I have to go into the bank (which is located in Michigan and I live in Florida) so I have to make trips to Michigan to go into the bank to be told what they need and when I supply them with what they requested then they need more stuff which I again supply them with…th... read more